Warehouse Team Lead Langford (0426)

Trail Appliances Ltd.•Langford, BC

49d•$25 - $25

About The Position

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. Weâre a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers! Our core values: Integrity â We do whatâs right, even when no one is looking. Improvement â We do it well. Then we do it better. Caring â We put ourselves in othersâ shoes. Authenticity â We like people, not pretense. Determination â We kick down walls. Reporting to the Warehouse Supervisor, this individual is responsible for leading the team to deliver excellent customer service consistent with Trail Appliances expectations by driving the overall improvement of all warehouse duties, customer service, techniques and objectives.

Requirements

Minimum 2 years warehouse experience (leading a team of 5 or more individuals)
Stand-up/Sit-down counter balance experience and certification. Carton Clamp operation desired.
Experience with Reach Truck operation
Minimum Grade 12 Education
Excellent verbal, written and interpersonal communication skills
Detail oriented with excellent analytical and problem solving skills in regards to customer service, including the ability to deal with situations where information is difficult to obtain, complex or ambiguous
Ability to establish priorities, work and think independently and in a team-setting, handle multiple ongoing issues and achieve objectives without direct supervision
Proficiency in MS Word, Excel and Outlook.

Nice To Haves

Knowledge of reverse logistics would be an asset

Responsibilities

Provide leadership and support to your team, ensuring team and business goals are widely communicated and understood
Demonstrate you are a strong team player by collaborating with your peers to promote positive relationships which deliver excellent results
Create an environment oriented to trust, open communication, creative thinking and cohesive team effort
Facilitate problem solving and collaboration
Intervene when necessary to aid the group in resolving issues
Coach and help develop team members
Ensuring Health and Safety compliance is maintained at all times, addressing any potential risks immediately
Escalate issues which cannot be resolved by the team
Other duties as assigned