Warehouse Supervisor

Midwest Refrigerated Milwaukee, Inc.•Cedar Rapids, IA

18d•$60,000 - $65,000•Onsite

About The Position

The Warehouse Supervisor is directly responsible for the activities of employees reporting to them and supervises either the day or night team operating the warehouse. The supervisor ensures a safe work environment, exceptional sanitation, fair and professional treatment of associates, quality and quantity of work, and strong customer relations. The role also provides direct supervision and support to shipping office personnel and helps ensure warehouse operations comply with company policies and procedures. Midwest Refrigerated Services is a family-run, full-service third-party logistics company serving the food industry. It provides refrigerated logistics, warehousing, storage, distribution, cross-docking, specialty packing, kitting, and fulfillment services. Employees are expected to demonstrate the company’s values: Modesty, Integrity, Dependability, Work Ethic, Efficiency, Safety, and Trust.

Requirements

High school diploma or equivalent required.
Experience operating forklifts and pallet jacks.
Proficient in basic computer operations and fundamental math skills.
Strong written and verbal communication skills in English.
Ability to follow and provide clear, effective instructions.
Demonstrated ability to lead and collaborate within a team in a fast-paced environment.
Comfort interacting with and supporting various levels of management.
All applicants must pass pre-employment testing.

Nice To Haves

Prior leadership experience in a warehouse setting preferred.
Familiarity with RF-controlled inventory systems.
Experience handling food products is a plus.

Responsibilities

Provide direct supervision and support to shipping office personnel.
Ensure compliance with all MRS policies and standard operating procedures.
Address and resolve issues involving customers, carriers, and drivers.
Manage Over, Short, and Damaged (OS&D) claims.
Maintain accurate documentation for accessorial charges.
Oversee employee performance and administer disciplinary actions as needed.
Monitor operations to ensure alignment with benchmarking standards.
Troubleshoot and resolve system-related issues.
Contribute to hiring and staffing decisions through feedback and recommendations.
Attend and participate in meetings and training sessions held outside regular hours.
Take part in incident investigations and reporting processes.
Provide coverage for other supervisors during scheduled time off.
Perform additional duties as assigned by management.
Ensure a safe work environment, exceptional sanitation, fair and professional treatment of associates, and quality and quantity of work performed.