Warehouse Supervisor

Terumo Medical Corporation•Phoenix, AZ

About The Position

The Warehouse Supervisor oversees warehouse receiving, inventory control, outbound fulfillment, shipping, and related staff training and safety. The role ensures products, raw materials, chemicals, non-stock goods, and service purchases are received accurately, and outbound orders are picked, packed, and shipped efficiently and according to specifications. The supervisor maintains inventory accuracy, ensures segregation of non-conforming goods, and supports internal and external customer satisfaction. The role works with the Factory Warehouse Manager and assists with warehouse operations, staffing, budgets, metrics, and process improvements. The supervisor also supports compliance with OSHA standards and the TMC Quality System; keeps material-handling equipment documentation current and equipment safe to operate; schedules equipment maintenance; and trains associates in job skills, safety, and powered industrial lift equipment. The position contributes to continuous improvement initiatives, including Lean, 5S, and Shingo activities, and oversees operation of the company truck.

Requirements

Associate degree and 8 years of experience in an automated warehousing or distribution environment, or equivalent education and work experience.
At least 3 years of supervisory experience, or a combination of internal Lead experience and accredited manager development training.
Ability to manage time successfully.
Flexibility in managing conflicting and changing priorities.
Ability to meet tight time constraints.
Ability to provide strong service to support internal and external customer satisfaction.
Excellent customer service skills.
Excellent analytical skills.
Advanced computer skills, including accurate data entry, report generation, and issue investigation in an automated ERP system and other operations systems.
Demonstrated analytical and problem-solving skills.

Nice To Haves

Experience in a regulated industry is strongly preferred.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook is preferred.

Responsibilities

Manage and create work instructions for warehouse staff handling outbound deliveries to distribution centers; analyze purchase-order volume and optimize efficiency, cost, stockability, trailer utilization, and inventory prioritization.
Ensure staff accurately select products according to customer order specifications.
Guide cost-effective picking, packing, and shipping of orders.
Verify shipped order accuracy, including bill-of-lading contents.
Schedule freight carriers for pickups and deliveries.
Oversee sterilization shipping orders to third-party sterilization facilities, including calculating product quantities, coordinating schedules, activating orders, communicating with internal and external resources, and providing shipment details to Quality and Supply Chain.
Oversee and participate in receiving products, raw materials, chemicals, non-stock goods, and service purchases; review accuracy and unit-of-measure comparability across operating systems.
Track, trend, and implement improvements based on SAP dashboard reporting, including inventory turns, expired goods, and inbound and outbound statistics.
Assist the Manager in developing warehouse KPIs and metrics based on SAP, MHCS implementation, and process changes.
Maintain inventory integrity through accurate picking; oversee investigation and resolution of quantity issues, cycle counts, inventory adjustments, material/product transfers, and warehouse requests.
Keep the warehouse clean and organized.
Schedule preventive maintenance and breakdown service for warehouse equipment.
Participate in facility project improvement teams and contribute ideas and processes for Lean, 5S, Shingo, and performance improvements; perform audits and work with the Operational Excellence leader to define and prioritize actions.
Follow TMC Quality System requirements, including product identification, traceability, and segregation of non-conforming product; promote workplace compliance with the Quality System and company policies.
Oversee new-hire training in daily responsibilities and safety precautions.
Facilitate powered industrial lift equipment training, including three-year refreshers and repeat training after accidents or near misses.
Assign staff duties to ensure work is completed according to the Warehouse Manager’s instructions.
Assist the Warehouse Manager with wage progressions, time recording, counseling reports, accident and incident investigations, associate training, and skill development.
Assist with budget tracking and capital investment proposals.
File and track carrier claims.
Select top talent for key warehouse positions to support warehouse objectives.
Communicate job expectations and expectations for compliance with company policies and procedures.
Submit change orders for procedure changes and additions or deletions of controlled documents.
Oversee the company truck, including associate training, current DOT physicals for operators, vehicle checklists, and mileage logs.
Serve as the Manager’s designate.
Perform other assigned job duties.