Warehouse Supervisor

Floor & Decor•Lowell, AR

About The Position

The Warehouse Supervisor directs and oversees warehouse operations at a retail store, supervises warehouse specialists, order pickers, and forklift operators, and supports the Receiving Supervisor in managing the daily freight schedule according to customer and inventory needs. The role oversees daily warehouse activities, including shipping, receiving, maintenance, and inventory control, while ensuring efficient and cost-conscious operations. The Warehouse Supervisor is responsible for staffing and scheduling, warehouse safety and equipment maintenance, associate training and standard operating procedures, inventory storage and rotation, Storage Buy transactions and audits, and the flow and accuracy of receiving and shipping paperwork. The role also handles employee inquiries and problems, supports a productive work environment, coordinates with other departments, and completes activity reports for management. Duties may change with business needs and may be modified to reasonably accommodate individuals with disabilities.

Requirements

  • 1–3 years of previous supervisory experience required, preferably in a warehouse or distribution center.
  • Excellent interpersonal, team-building, delegating, and follow-up skills.
  • Ability to work with and maintain effective working relationships with other departments.
  • Effective oral and written communication skills.
  • Competence performing basic mathematical calculations.
  • Strong computer skills and ability to work in Windows-based systems.
  • Ability to work in a fast-paced environment and meet established deadlines.
  • Availability to work extended hours, especially during peak seasons.
  • Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl; often use hands and fingers to handle or feel.

Responsibilities

  • Schedule warehouse personnel to ensure appropriate staffing for productive and cost-efficient shipping and receiving.
  • Direct daily warehouse activities, including shipping, receiving, maintenance, and inventory control.
  • Manage warehouse matters related to Storage Buy transactions, receiving errors, and product staging.
  • Maintain warehouse equipment, provide preventive maintenance programs, and communicate necessary repairs to the CEM and/or Operations Manager.
  • Ensure warehouse personnel have safe and efficient equipment for distribution work.
  • Manage warehouse safety programs and maintain a safe, clean workplace in accordance with applicable OSHA, local, and state regulations.
  • Ensure associates are trained and follow standard operating procedures.
  • Administer progressive discipline, including counseling and oral and written warnings, and support a productive labor climate.
  • Handle general employee inquiries and resolve problems.
  • Coordinate with other departments to facilitate efficient warehouse operations.
  • Complete required activity reports for management.
  • Monitor paperwork flow from Receiving to the Inventory Control Specialist to ensure timely data entry.
  • Resolve discrepancies involving shipping documents, invoices, packing slips, and receiver reports.
  • Execute the Storage Buy Audit COP and ensure products are staged for counting and inspection.
  • Ensure products are stored properly to conserve space and comply with safety procedures.
  • Oversee inventory rotation within the warehouse.
  • Perform other related duties as directed by management.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays and a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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