Warehouse Supervisor

Cencora•Whitestown, NY

7d•Onsite

About The Position

The Warehouse Supervisor is responsible for hiring, termination, direction, and performance of associates. The role oversees warehouse functions including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and management of the cage/vault. It also oversees verification and recordkeeping for outgoing controlled-substance shipments and ensures safety guidelines are followed. The warehouse may use radio-frequency (RF) devices. The supervisor directs workflow, motivates and trains associates, monitors performance, coaches employees, and supports compliance with policies, procedures, safety rules, and DEA regulations. Depending on the assigned area, the supervisor oversees receiving, shipping, order fulfillment, controlled-substance handling, delivery records, route manifests, packing quality, and inventory records. The position is onsite at the Whitestown, Indiana facility, with Sunday through Thursday shifts and schedule flexibility based on business needs.

Requirements

Broad training in a field such as business administration, accountancy, sales, marketing, computer sciences, or a similar vocation, generally obtained through a four-year bachelor's degree program or an equivalent combination of experience and education.
Normally requires a minimum of two years of directly related and progressively responsible experience.
Ability to communicate effectively as a leader, orally and in writing.
Good decision-making, basic mathematical, analytical, leadership, coaching, and interpersonal skills.
Working knowledge of warehouse operations.
Strong organizational skills and attention to detail.
Computer skills to work effectively with Outlook, PowerPoint, Word, and Excel.
Ability to establish and maintain positive working relationships with distribution center associates and foster teamwork.
Willingness to work extended hours and participate in a weekend on-call rotation as needed to meet productivity goals and provide emergency customer service.
Willingness to participate in physical inventory if scheduled.

Nice To Haves

Proficiency in operating a reach truck may be required.

Responsibilities

Direct workflow and motivate, train, and monitor warehouse associates.
Monitor work processes and recommend or implement changes to improve productivity, efficiency, accuracy, and costs.
Support compliance with applicable policies, procedures, safety rules, and DEA regulations.
Coach employees to support their development.
Supervise merchandise receiving, confirm products are intended for the Distribution Center, and ensure accurate daily receiving logs.
Oversee staff counting, weighing, identifying, and checking shipped items against invoices, bills of lading, customer orders, and similar documents.
Oversee order filling and double-checking and shipping of controlled substances with cage/vault clerks or order fillers.
Maintain delivery records, including time, date, quantity, source, and destination of shipped materials.
Oversee route manifests and departures to help ensure timely customer deliveries.
May work with customers to resolve delivery or order-filling issues.
Ensure records document order-filling details, including quantity, size, strength, and NDC numbers.
Oversee packing quality and ensure breakable items are protected.
Ensure detailed records are maintained for incoming and outgoing controlled substances in the cage/vault.
Manage associates in the assigned area, including attendance, performance, and overtime.
Participate in physical inventory if scheduled and perform related duties as assigned.