Warehouse Supervisor

NXTPoint Logistics•Coppell, TX

25d•Onsite

About The Position

The Warehouse Supervisor leads and manages daily warehouse activities on a shift or team basis in alignment with company service and cost objectives. The role covers shipping, receiving, inventory, product repackaging, palletizing, and forklift operation. It also provides proactive customer service to assigned accounts, assists with scheduling inbound and outbound shipments with customers’ carriers when applicable, and manages warehouse customer invoices and billing documents. The supervisor oversees Material Handlers and, when applicable, temporary personnel, including their training, development, appraisals, and work assignments. The role operates with general guidance and uses independent judgment within division or department policy guidelines. The work is performed in indoor and outdoor shop environments with adequate ventilation. Conditions may include vibration, awkward or confined workspaces, work above ground level, frequent lifting and carrying, and loud noise. The employee must regularly lift or move up to 50 pounds unassisted and meet the stated mobility, dexterity, and vision requirements.

Requirements

Bachelor’s degree from a four-year college or university, or at least three years of related experience and/or training, or an equivalent combination of education and experience.
Certified license for powered material handling equipment.
RF Scanner and SAP knowledge required.
Ability to learn and effectively use software applications such as move management, timekeeping, HRIS, and other systems used for job duties.
Ability to read and interpret business and technical materials, procedures, and regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Strong interpersonal and communication skills, including managing multi-party communications through software and negotiating and resolving customer claims.
Ability to apply basic arithmetic, fractions, percentages, ratios, and proportions, and interpret bar graphs.
Ability to follow detailed instructions, solve problems in standardized situations, analyze data, accurately handle substantial paperwork and transactions, and use innovative approaches to resolve complex problems.
Ability to prioritize and reprioritize, multitask, organize workflow, meet deadlines, and manage daily responsibilities as needs change.
Ability to regularly lift and/or move up to 50 pounds unassisted.
Ability to carry and climb a ladder and stand and walk for extended periods, including at least two hours continuously four times in an eight-hour day.
Ability to frequently twist, stoop, squat, reach above shoulder level, crouch, and perform repetitive movements using hands and feet simultaneously.
Sufficient manual dexterity to reach for and handle items, work with fingers, and perceive attributes of objects and materials.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Lead and manage warehouse activities on a daily, shift, or team basis in accordance with service and cost objectives.
Operate warehouse equipment safely and efficiently, following prescribed work methods, OSHA standards, and daily inspection and maintenance procedures.
Load, unload, move, stack, and stage products and materials using forklifts, reach trucks, or motorized pallet riders.
Move inbound product to storage, stack and store merchandise in appropriate areas, and move staged or stored product into rail cars, trailers, or containers.
Pull and prepare products for shipment, ensuring the correct quantities and product types are loaded and shipped.
Ensure inbound and outbound shipments are accurate and free of damage; verify shipment paperwork with drivers and confirm product counts.
Supervise inbound checking and unloading, orderly product stacking, and picking and staging of outbound shipments to meet productivity expectations.
Perform or oversee order picking, packing, light assembly, record storage, labeling, sorting, wrapping, packing, and repacking as needed.
Maintain records and reports to support inventory control and security, and complete required documentation accurately and on time.
Compute and analyze daily and weekly production metrics.
Assist with physical inventories, maintain the product locator system, optimize warehouse space, and rotate product using FIFO.
Carry out customers’ special requests and investigate problems or discrepancies.
Provide customer service to assigned accounts, assist with inbound and outbound shipment scheduling with customer carriers when applicable, and manage customer invoices and billing documents.
Coordinate with other departments and functions as needed.
Maintain a clean, neat, and orderly work area and assist in maintaining warehouse security.
Supervise the training, development, appraisal, and work assignments of Material Handlers and temporary personnel, if applicable.
Comply with safety policies and procedures, report unsafe activities to a supervisor, and participate in team efforts to achieve departmental and company goals.
Provide leadership by example, share knowledge and skills, communicate industry and brand knowledge to associates, and perform other assigned or account-specific duties.