Warehouse Supervisor

SpartanNash•Grand Rapids, MI

24d•Onsite

About The Position

The Warehouse Supervisor oversees day-to-day warehouse activities in assigned areas, such as shipping, receiving, selection, loading, and storage. The role assigns and schedules work for distribution associates, monitors productivity and accuracy, supports excellent customer service, and helps maintain efficient and safe operations. The supervisor works with cross-functional departments and warehouse leads to resolve operational issues and coordinate staffing based on resources and workload. The position is responsible for warehouse reporting and related KPIs, workplace health and safety, cleanliness, and security. It also includes ensuring compliance with distribution procedures and applicable regulations, monitoring equipment maintenance, addressing or reporting work-related injuries, and participating in investigations as required. The supervisor leads pre-shift meetings, communicates procedural and other updates, supports associate training, and manages department staffing, performance, career development, and goals. Assistance with labor agreement administration may be required. Additional responsibilities may be assigned as needed.

Requirements

High school graduate or equivalent (GED).
One year of supervisory or lead experience required.
Good written and verbal communication skills.
Good organization, prioritization, problem-solving, and decision-making skills.
Ability to multitask and follow through to meet deadlines.
Good leadership and training skills, with the ability to work with all levels of management and line associates.
Ability to work flexible hours based on business needs.
Proficiency in Microsoft Office, including Excel and Word.
Knowledge of Warehouse Management Systems.
Ability to meet the physical demands of the role, including lifting up to 75 pounds with assistance as needed.
Ability to work weekends, holidays, day and night hours, and overtime as necessary and assigned, and to work assigned shifts of 8–10 hours.

Nice To Haves

Three years of warehouse distribution experience preferred.

Responsibilities

Supervise day-to-day activities in assigned warehouse areas, including shipping, receiving, selection, loading, and storage.
Coordinate with cross-functional departments to support distribution center operations and resolve issues promptly.
Schedule and assign work to warehouse associates to complete workload efficiently while maintaining productivity, accuracy, customer service, and safety.
Plan and schedule activities to control labor and supply costs.
Maintain warehouse-related reporting on key performance indicators.
Ensure the health, safety, cleanliness, and security of the work environment.
Ensure compliance with distribution procedures and governmental regulations, including safety and sanitation requirements, and reinforce safety and security awareness.
Oversee workplace cleanliness and ensure equipment is properly maintained; report equipment issues.
Report or address work-related issues and injuries and participate in investigations as required.
Coordinate associate schedules with warehouse leads based on resources and volume.
Ensure team leads properly train associates and help train the team on process and procedure changes.
Coordinate and lead pre-shift meetings and communicate relevant topics to associates.
Manage department staffing, training, performance management, career development, and goals.
Assist with labor agreement administration as necessary.
Perform additional responsibilities as assigned.