Warehouse Supervisor

Holman Logistics•Piedmont, SC

12d

About The Position

The Warehouse Supervisor oversees daily warehouse shift operations, including order selection, shipping, receiving, and trailer loading. The role assigns and monitors work, coordinates warehouse activity to support on-time deliveries, addresses operational and inventory issues, and ensures quality, accuracy, housekeeping, product protection, safety, and efficiency standards are met. The supervisor leads and develops warehouse Team Members and Traffic Clerks, communicates policies and standard operating procedures, conducts shift meetings and handoffs, maintains attendance and performance records, and addresses team and operational concerns. The role also audits staged loads, seals outbound shipments, reviews time records, prepares operational and incident reports, and informs senior warehouse management about issues and potential corrective actions. The position requires reliable attendance and performance of duties in accordance with safety and security standards. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED.
Three years of previous warehouse work experience.
Intermediate computer skills, including Microsoft Excel, Access, and Word.
Forklift certification.
Ability to work the required schedule, arrive on time, and work alternative schedules to meet business needs.
Effective verbal and written communication, including understanding and following instructions.
Ability to establish and maintain effective working relationships and work effectively with people of diverse backgrounds and roles.
Active listening skills.
Ability to coach and develop others.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
Ability to read and interpret receivers, invoices, operating instructions, and procedure manuals; write routine reports and correspondence; and present information effectively to management, customers, and Team Members.
Accuracy, attention to detail, prioritization, and ability to handle multiple tasks or projects simultaneously.
Analytical skills, including defining problems, collecting data, establishing facts, and drawing valid conclusions.
Accountability, reliability, and responsibility.
Leadership and decision-making ability, including following company procedures.
Business acumen and self-motivation.
Safety awareness and ability to identify and correct conditions affecting employee safety.

Nice To Haves

Supervisory experience.

Responsibilities

Oversee daily shift operations, including selection, shipping, receiving, and trailer loading.
Review orders and shipping or receiving notices to set work sequences and ensure priority loads are handled on time.
Supervise warehouse Team Members and Traffic Clerks.
Resolve issues arising during order picking, loading, and inbounding.
Direct Traffic Clerks in assigning work to operators and maintaining schedules.
Maintain performance records for assigned associates.
Inspect operations for risk and promptly communicate findings.
Assign work and monitor productivity, quality, accuracy, housekeeping, damage prevention, safety, and efficiency.
Plan, coordinate, and monitor warehouse operations to achieve on-time deliveries while reducing irregularities and damage.
Promote workplace safety through education, support of safety programs, and maintenance of a safe work environment.
Enforce safety rules and ensure incidents are reported and documented.
Communicate policies, safety regulations, and standard operating procedures; monitor compliance, take corrective action, and document issues and actions.
Conduct shift-change meetings and complete roll-call sheets, noting absences.
Complete attendance slips as necessary.
Conduct shift turnover reviews and complete shift-change documentation for consistent handoffs.
Review prior-shift change sheets and communicate relevant information at shift-change meetings.
Audit picked and staged dock loads and provide feedback to operators and other supervisors.
Seal outbound loads and verify correct load configuration, trailer, and seal information.
Maintain a clean, orderly facility and audit aisles for housekeeping documentation and completion.
Minimize product damage.
Support Team Member morale and recognition.
Train, coach, and provide feedback to warehouse Team Members using factual data and observations.
Coach and counsel Team Members on performance, work methods, and safety.
Resolve Team Member relations issues that arise during the shift.
Investigate operational errors and discrepancies, determine causes, coach operators, and take corrective action when needed.
Investigate inventory issues, including holds and missing products, and confer with the Inventory Team about accuracy and quality control.
Review forklift operator quality issues communicated by the Inventory Team and verify their resolution.
Review time records in UltiPro for accuracy and approve them.
Inform Warehouse Senior Management of operating issues and recommend corrective action to support warehouse operations and customer service.
Prepare, compile, and submit reports on work activities, operations, and work-related accidents.
Drive vehicles or operate machines or equipment to complete assignments or assist workers.
Maintain reliable attendance at scheduled shifts.
Perform duties in conformance with applicable safety and security standards and perform other assigned or needed duties.