Warehouse Supervisor

Cencora•Lockbourne, OH
•Onsite

About The Position

The Warehouse Supervisor leads warehouse associates and oversees functional areas such as receiving, shipping, returns, picking, packing, checking, stocking, order filling, and cage/vault management. The role includes oversight of verification and recordkeeping for outgoing controlled-substance shipments, ensuring safety guidelines are followed, and supporting compliance with company policies, procedures, safety rules, and DEA regulations. The position is onsite at Cencora’s facility in Lockbourne, Ohio, supporting its AmerisourceBergen business.

Requirements

  • Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar, generally obtained through a four-year bachelor's degree or an equivalent combination of experience and education.
  • Normally requires a minimum of two years of directly related and progressively responsible experience.
  • Ability to communicate effectively as a leader, orally and in writing.
  • Good decision-making, basic mathematical, analytical, leadership/coaching, and interpersonal skills.
  • Working knowledge of warehouse operations.
  • Strong organizational skills and attention to detail.
  • Computer proficiency with Outlook, PowerPoint, Word, and Excel.
  • Ability to establish and maintain positive working relationships with distribution center associates and foster teamwork.
  • Willingness to work extended hours and participate in a weekend on-call rotation as needed to meet productivity goals and provide emergency customer service.
  • Willingness to participate in physical inventory when scheduled.

Nice To Haves

  • May require proficiency operating a reach truck.

Responsibilities

  • Direct workflow, motivate and train warehouse associates, and monitor their performance.
  • Monitor work processes and recommend or implement changes to improve productivity, efficiency, accuracy, and costs.
  • Support compliance with applicable policies, procedures, safety rules, and DEA regulations.
  • Coach employees to support their development.
  • Oversee receipt of merchandise, confirm that only products intended for the Distribution Center are accepted, and ensure accurate daily receiving logs.
  • Oversee staff counting, weighing, and identifying items being shipped, and checking materials against invoices, bills of lading, customer orders, and similar documents.
  • Oversee order filling and the double-checking and shipping of controlled substances with cage/vault clerks or order fillers.
  • Maintain records of the delivery process, including time, date, quantity, source, and destination of shipped materials.
  • Oversee route and departure manifests to help ensure timely customer deliveries.
  • May interact with customers to resolve delivery or order-filling issues.
  • Ensure records document order-filling details, including quantity, size, strength, and NDC numbers.
  • Oversee packing quality and protection of breakable items so merchandise arrives in satisfactory condition.
  • Ensure detailed records are maintained for controlled substances entering and leaving the cage/vault area.
  • Manage associates in the assigned area, including tracking attendance, monitoring performance, and managing overtime.
  • Perform related duties as assigned.

Benefits

  • Sign-on bonus of $5,000.
  • Medical, dental, and vision care.
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
  • Training programs, professional development resources, and mentorship opportunities.
  • Opportunities to participate in employee resource groups and volunteer activities.
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