Warehouse Supervisor

Cencora • Indianapolis, IN

10d • Onsite

About The Position

The Warehouse Supervisor hires, terminates, directs, and evaluates associates and oversees warehouse operations, including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and management of the cage/vault. The role oversees verification and recordkeeping for outgoing controlled-substance shipments and ensures safety guidelines, company policies, procedures, and DEA regulations are followed. The supervisor directs workflow, motivates and trains associates, coaches their development, monitors performance, and recommends or implements changes to improve productivity, efficiency, accuracy, and costs.

Depending on the assigned area, responsibilities include supervising receipt and documentation of merchandise; overseeing shipment checks against relevant documents; supervising order filling and controlled-substance handling; maintaining shipment and order-filling records; monitoring route manifests and departures; addressing customer delivery or order issues; ensuring merchandise is packed appropriately; and maintaining detailed controlled-substance cage/vault records. The supervisor also tracks attendance, monitors performance, manages overtime, and performs related duties as assigned.

This is an onsite role at Cencora’s facility in Whitestown, Indiana. The stated schedule is Sunday at 3 p.m. until completion and Monday through Thursday at 4 p.m. until completion. Schedule flexibility is required based on business needs, and the role may require extended hours and participation in a weekend on-call rotation or scheduled physical inventory.

Requirements

• Broad training in a field such as business administration, accountancy, sales, marketing, computer sciences, or a similar vocation, generally obtained through a four-year bachelor's degree program or an equivalent combination of experience and education.
• Normally requires at least two years of directly related and progressively responsible experience.
• Ability to communicate effectively as a leader, orally and in writing.
• Good decision-making, basic mathematical, analytical, leadership/coaching, and interpersonal skills.
• Working knowledge of warehouse operations.
• Strong organizational skills and attention to detail.
• Computer proficiency sufficient to work effectively with Outlook, PowerPoint, Word, and Excel.
• Ability to establish and maintain positive working relationships with distribution center associates and foster teamwork.
• Willingness to work extended hours and participate in a weekend on-call rotation as needed to meet productivity goals and provide emergency customer service.
• Willingness to participate in scheduled physical inventory.
• Flexibility to work different hours or days based on business needs.

Nice To Haves

• Proficiency operating a reach truck may be required, depending on the role assignment.

Responsibilities

• Hire, terminate, direct, and evaluate warehouse associates.
• Oversee warehouse functions including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and cage/vault management.
• Oversee verification and recordkeeping for outgoing controlled-substance shipments.
• Direct workflow; motivate, train, and coach associates; monitor performance and support employee development.
• Monitor work processes and recommend or implement changes to improve productivity, efficiency, accuracy, and costs.
• Ensure compliance with applicable policies, procedures, safety rules, and DEA regulations.
• Supervise merchandise receipt and ensure only products intended for the Distribution Center are accepted; ensure accurate daily receiving logs are maintained.
• Oversee counting, weighing, and identification of shipped items and checking materials against invoices, bills of lading, customer orders, and similar documents.
• Oversee order filling and double-checking and shipping of controlled substances with cage/vault clerks or order fillers.
• Maintain delivery-process records, including time, date, quantity, source, and destination of shipped materials.
• Oversee route manifests and departures to help ensure timely customer delivery.
• May work with customers to resolve delivery or order-filling issues.
• Ensure records document order-filling details such as quantity, size, strength, and NDC numbers.
• Oversee packing quality and protection of breakable merchandise.
• Ensure detailed records are maintained for controlled substances entering and leaving the cage/vault.
• Track attendance, monitor associate performance, and manage overtime.
• Perform related duties as assigned.

Benefits

• Medical, dental, and vision care.
• Benefits supporting physical, emotional, financial, and social wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, mentorship programs, employee resource groups, and volunteer activities.
• $3,000 sign-on bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager