Warehouse Supervisor

Ford • Memphis, TN

2d • $74,300 - $124,500 • Onsite

About The Position

The Warehouse Supervisor is an onsite leadership role responsible for translating strategic goals into daily warehouse execution. The supervisor leads an hourly team across functions that may include receiving, packaging, replenishment, picking, and shipping, and delivers objectives related to cost, quality, safety, delivery, maintenance, and people. The role promotes a safe, collaborative work environment; manages team performance; ensures accurate inventory and timely order fulfillment; and supports employees’ development and accountability.

The supervisor uses data to improve efficiency and quality, tracks and reports employee time and attendance, addresses safety and quality concerns promptly, resolves workplace conflicts fairly, and works with team members, union representatives, suppliers, and management. The position requires working onsite and flexibility to work rotating shift patterns, including nights, weekends, and holidays as needed.

Requirements

• High school diploma or GED.
• At least 1 year of supervisory, manufacturing, military, or other relevant experience; internship and co-op experience will be considered.
• Knowledge of, or ability to quickly learn, SAP/EWM systems.
• Excellent oral and written communication skills.
• Ability to interpret data, evaluate actions, and reach logical conclusions independently.
• Ability to work rotating shifts and hours, including nights and weekends.
• Excellent organizational skills and the ability to ensure accountability from all employees.
• Ability to work onsite and flexibility to work multiple shift patterns, including weekends and holidays as needed.

Nice To Haves

• Bachelor’s degree or equivalent experience in supervisory, manufacturing, military, or other relevant work; internship and co-op experience considered.
• Experience with Lean/Six Sigma methodology, Kaizen, and/or Military Decision-Making Process (MDMP).
• Experience managing in a unionized workplace and working with collective bargaining agreements.
• Experience in warehouse operations, logistics management, and supply chain coordination.

Responsibilities

• Lead an hourly team responsible for receiving, packaging, replenishment, picking, and shipping.
• Deliver objectives related to cost, quality, safety, delivery, maintenance, and people.
• Enforce safety regulations and foster a vigilant workplace safety culture.
• Direct warehouse employees to meet or exceed production targets and ship high-quality products.
• Monitor team performance, address shortcomings, and recognize successes.
• Prioritize tasks and allocate human resources to maximize efficiency.
• Identify problems, develop and implement solutions, make timely decisions, and adapt to changing circumstances.
• Build high-performing teams, support employee growth, and foster a positive, collaborative work environment.
• Use data and insights to reduce downtime and quality defects and improve efficiency and quality.
• Track and report employee time and attendance, using the information to support decision-making and continuous improvement.
• Identify and eliminate inefficiencies, improve processes, and maintain rigorous quality standards to prevent defects.
• Address and mediate conflicts fairly, using active listening and de-escalation skills.
• Build positive working relationships with team members, suppliers, union representatives, and other partners through transparent communication.
• Manage accountability for personal and hourly workforce performance against processes and standards.
• Collaborate with team members, the union, management, and department stakeholders to pursue continuous improvement.
• Work onsite and flexibly across multiple shift patterns, including weekends and holidays as needed.

Benefits

• Immediate medical, dental, and prescription drug coverage.
• Flexible family care, parental leave, new parent ramp-up programs, and subsidized backup childcare.
• Adoption and surrogacy expense reimbursement, fertility treatments, and other family-building benefits.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED