Warehouse Supervisor

Building Plastics, Inc.•Houston, TX

16d•Onsite

About The Position

The Warehouse Supervisor assists the Warehouse Manager in overseeing daily warehouse operations, ensuring activities are completed efficiently, safely, and in accordance with BPI policies, processes, and operational standards. The position directly supervises warehouse associates and supports productivity, inventory accuracy, customer service, and overall operational performance. The supervisor independently directs daily associate activities, makes operational decisions within established authority, addresses performance concerns, and ensures accountability. Working closely with the Warehouse Manager, the supervisor identifies operational challenges, implements solutions, and escalates matters requiring additional management involvement. The role requires strong leadership, initiative, and accountability, while fostering teamwork, safety, professionalism, respect, and integrity. It also requires scheduling flexibility, including absence coverage and overtime as operational needs require, as well as occasional overnight travel with reasonable notice. Proficiency in Microsoft Office applications, including Outlook and Excel, is required. The position is scheduled Monday through Friday, 8 AM to 5 PM. Its physical demands include extended periods of standing, walking, and moving throughout the warehouse; bending, stooping, reaching, pushing, and pulling; and moving materials weighing up to 50 pounds. The work takes place in a warehouse that is not climate-controlled and may involve varying temperatures, noise, dust, and moving equipment. The supervisor operates material handling equipment and uses computers, handheld scanners, and other warehouse technology, while wearing required PPE and following safety procedures.

Requirements

Excellent verbal and written communication skills.
Demonstrated supervisory experience and strong leadership abilities.
Strong problem-solving skills, including anticipating operational challenges and implementing effective solutions.
Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
Ability to meet deadlines and achieve established performance expectations.
Proficiency operating material handling equipment, including sit-down forklifts, reach trucks, and order pickers.
Experience with data entry, warehouse management systems (WMS), and related technology.
Knowledge of cycle counting, inventory accuracy, and inventory control procedures.
Associate degree in Business, Operations Management, or a related field, or equivalent relevant work experience.
At least six months of leadership or supervisory experience in a distribution, warehouse, manufacturing, or military environment.
Professional demeanor, dependability, and consistent attendance.
Demonstrated experience in conflict resolution and addressing associate performance concerns.
Proficiency in Microsoft Office applications, including Outlook and Excel.
Ability to lift, carry, push, pull, and move materials weighing up to 50 pounds, with or without reasonable accommodation.
Ability to perform the stated physical demands and essential functions safely, with or without reasonable accommodation.
Ability to work Monday through Friday, 8 AM to 5 PM, and a flexible schedule that may include overtime and coverage for associate absences.
Ability to travel overnight as needed with reasonable advance notice.
Ability to work in a non-climate-controlled warehouse with possible exposure to varying temperatures, noise, dust, and moving equipment, and to wear required PPE.

Responsibilities

Directly supervise assigned warehouse associates and provide daily direction, guidance, and support.
Assign, prioritize, and direct associate work activities; plan and monitor assignments to meet operational objectives and performance expectations.
Make day-to-day operational decisions within established authority and escalate matters requiring management approval or intervention.
Conduct shift meetings covering daily objectives, operational updates, safety expectations, and performance goals.
Drive associate productivity and accountability in support of branch performance goals.
Promote a workplace culture emphasizing teamwork, professionalism, safety, quality, respect, and continuous improvement.
Ensure associates are trained on company processes, warehouse procedures, equipment operation, and safety requirements.
Enforce company policies, operational procedures, performance expectations, and safety standards.
Coach and develop associates, address performance concerns, provide constructive feedback, and document workplace or operational issues as needed.
Coordinate associate schedules and staffing coverage with the Warehouse Manager.
Oversee daily warehouse activities, monitor workflow, identify bottlenecks, and implement corrective actions to maintain productivity and service levels.
Coordinate with the early shift supervisor to support shift transitions and timely customer order fulfillment.
Monitor WMS activities related to transfers, delivery routes, and inbound vendor shipments; investigate and resolve truck-routing issues and their root causes.
Inspect staged materials for accuracy, proper handling, and compliance with packaging standards; ensure materials are secured and loaded safely.
Verify shipping, delivery, and transfer documentation is prepared, distributed, and maintained accurately.
Support inventory accuracy by following inventory control procedures and warehouse processes.
Complete special projects and operational assignments as directed by the Warehouse Manager, delegating when appropriate.
Promote safe work practices and address unsafe behaviors or conditions promptly.
Ensure associates complete daily equipment inspections and report equipment deficiencies or safety concerns.
Monitor warehouse conditions, housekeeping, organization, and safety standards; oversee the aisle monitoring program and ensure concerns are addressed.
Ensure proper handling, staging, storage, and movement of materials to reduce product damage and workplace hazards.
Communicate operational performance, staffing needs, workflow challenges, and significant concerns to the Warehouse Manager; coordinate with associates, supervisors, and other departments.
Escalate operational issues, service disruptions, safety concerns, and performance deficiencies as appropriate.
Support the Warehouse Manager in implementing process improvements and achieving branch operational objectives.
Maintain reliable and punctual attendance, work overtime and provide coverage for associate absences as operational needs require, and travel overnight as needed with reasonable advance notice.
Comply with company policies, procedures, and applicable safety requirements; perform other duties as assigned.