Warehouse Supervisor

Associated Wholesale Grocers•Kansas City, KS

About The Position

The Warehouse Supervisor administers company policies for warehouse personnel, monitors and improves productivity and quality, maintains cost-control methods, and develops employees reporting to the role. With moderate direction from the Shift Manager, the position helps lead and control warehouse personnel and related functions, ensuring shipping, receiving, storage, and distribution are performed efficiently and warehouse contents are protected from loss or damage. The supervisor retains and reviews warehouse documents and reports to ensure established methods and procedures are followed. Supervisory levels I, II, and III carry increased responsibilities and may include temporary assignments filling in for the Shift Manager. The role supports AWG’s mission to help member retailers succeed and provide employee opportunities by supplying quality supermarket merchandise and support services at the lowest possible cost. Its basic purpose is to use available resources to assist the warehouse’s continued growth and financial success, while providing customer service that supports members’ sales and profits.

Requirements

  • One to two years of supervisory experience and/or experience working in a grocery warehouse environment, or an equivalent combination of education and experience.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
  • Ability to calculate figures and amounts involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
  • Ability to solve practical problems involving concrete variables and limited standardization, and interpret written, oral, diagrammatic, or scheduled instructions.
  • Warehouse mobile equipment qualification, license, or registration.
  • Strong communication and computer skills, including the ability to use and learn new technology.
  • Ability to perform the listed essential functions, subject to reasonable accommodation where applicable.

Responsibilities

  • Supervise warehouse employees in storing products, selecting orders, and preparing orders for delivery to members efficiently.
  • Ensure timely, productive, and quality shipment and receiving of products for member stores.
  • Increase production, use the workforce effectively, and reduce warehouse operating expenses.
  • Direct workforce placement in response to changing needs during the shift.
  • Hire, train, develop, recognize, and evaluate shift employees.
  • Promote open and honest communication and a positive working environment.
  • Enforce and educate employees on company safety, sanitation, security, and operating standards.
  • Reduce safety risks by ensuring safety practices are followed; conduct audits, train employees, make inspections and observations, recognize safe practices, manage work-related injuries, and investigate incidents.
  • Administer disciplinary action according to divisional policies and procedures.
  • Oversee resolution of employee complaints and grievances.
  • Conduct pre-shift meetings to communicate daily goals, member needs, safety issues, and problems requiring attention.
  • Communicate warehouse operating problems and improvement opportunities to the Warehouse Manager.
  • Ensure state, federal, and AWG safety, sanitation, and governmental policies, laws, and regulations are followed.
  • Work cooperatively with AWG members, associates, and division management to meet job responsibilities.
  • Use and learn computer systems and new technology while applying strong communication skills.
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