Warehouse Supervisor

Nuts.com•Cranford, NJ
•$65,000 - $70,000•Onsite

About The Position

The Warehouse Supervisor leads the day-to-day operations of Nuts.com’s Cranford facility warehouse and production floor. The role ensures customer orders and production goals are met on time, at an efficient cost, and to high safety and quality standards. It oversees staffing, workflow, facility conditions, and team development across warehouse fulfillment and production teams, and serves as the on-site leader when other operations leaders are absent. The role reports to the Sr. Operations Manager; the Production Supervisor serves as backup when the Warehouse Supervisor is absent. This is a full-time position scheduled for 7:00 a.m. to 5:30 p.m. Sunday through Thursday. The schedule may change based on organizational and operational needs. Regular and predictable attendance is required, and the position may require off-shift work and occasional operation of manufacturing or warehouse equipment.

Requirements

  • High school diploma or equivalent.
  • 3–5 years of experience in a production or warehouse setting, preferably in the food industry.
  • 2–3 years of supervisory or team management experience.
  • Knowledge of food safety regulations and experience with HACCP or similar food safety systems.
  • Computer proficiency, including Google Suite (Gmail, Calendar, Drive, Docs, Sheets, and Slides).
  • Strong technical and problem-solving skills, including the ability to track KPIs and manage staffing to demand.
  • Ability to lift up to 50 lbs, as needed.
  • Willingness to work in an environment with exposure to product allergens, including nuts and powders.

Nice To Haves

  • Certifications in food safety or manufacturing.
  • Spanish bilingual ability.

Responsibilities

  • Lead daily kickoff meetings to communicate goals, priorities, and relevant announcements.
  • Build weekly and daily staffing plans aligned with forecast order and production volumes.
  • Manage teams to complete orders and production runs on time, efficiently, and with high quality.
  • Delegate tasks across leads and teams to maintain workflow and make optimal use of resources.
  • Review employee hours and staffing schedules to minimize operating costs, including unnecessary overtime and temporary hours.
  • Track key performance indicators and audit completed work to identify and correct quality deviations.
  • Identify opportunities for process improvement, waste reduction, and increased efficiency.
  • Maintain employee hours, attendance tracking, and other HR-related needs.
  • Develop team members' skills to address daily operational issues and support short- and long-term goals.
  • Communicate frequently with employees and use engagement survey feedback to guide areas of focus.
  • Provide coaching, feedback, and discipline in partnership with leads to support performance and adherence to SOPs, safety guidelines, and policies.
  • Partner with management to recruit and hire employees.
  • Train employees and provide ongoing coaching to support continuous improvement.
  • Communicate terminations when necessary and complete associated processes, such as PAFs and manager notifications.
  • Ensure SOPs, GMPs, and OSHA regulations are followed for material movement from raw materials through production to finished product.
  • Respond proactively and promptly to operational and safety concerns, including safety incidents.
  • Maintain a clean, safe work environment and conduct facility walk-throughs, including opening and closing procedures, alarm checks, and equipment checks.
  • Collaborate with the maintenance team to keep equipment in good condition and minimize downtime.
  • Oversee facility systems and equipment issues, such as alarms, HVAC, and internet, and manage the property-manager relationship, escalating issues as needed.
  • Ensure trucks are unloaded and goods are shelved promptly, and maintain accurate inventory for restocking and picking.
  • Process return shipments and communicate with Customer Experience as needed.
  • Serve as supervisor on duty for the warehouse or production floor as needed and provide backup coverage across functions when other leaders are absent.
  • Attend weekly Operations meetings and relay relevant company-wide updates to the team.
  • Maintain regular and predictable attendance; work off-shifts and occasionally operate manufacturing or warehouse equipment as required.

Benefits

  • 401K match.
  • Paid maternity, adoption, and paternity leave.
  • Nuts.com snacks.
  • 40% employee discount.
  • Annual bonus.
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