Warehouse Supervisor

Cencora • Brooks, KY

11d • Onsite

About The Position

The Warehouse Supervisor leads and manages warehouse associates, including hiring, termination, direction, training, coaching, and performance oversight. The role oversees warehouse functions such as receiving, shipping, returns, picking, packing, checking, stocking, order filling, and cage/vault management. It also ensures verification and recordkeeping for outgoing controlled-substance shipments and that workplace safety guidelines, company policies, procedures, and DEA regulations are followed.

The supervisor directs workflow and monitors processes, recommending or implementing changes to improve productivity, efficiency, accuracy, and costs. Depending on the assigned area, the role oversees merchandise receipt and shipping, order fulfillment, route manifests and departures, packing quality, delivery-related records, and detailed records for controlled substances. The position may also address customer issues related to deliveries or order filling.

This is an onsite position at the facility in Brooks, Kentucky, with no remote or hybrid option. The stated schedule is Monday, Tuesday, Friday, and Saturday, 10 a.m. until completion; flexibility to work different hours or days is required based on business needs. Extended hours, weekend on-call rotation, and participation in physical inventory may be required.

Requirements

• Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar, generally through a four-year bachelor's degree program or an equivalent combination of experience and education.
• Normally requires at least two years of directly related and progressively responsible experience.
• Ability to communicate effectively as a leader, orally and in writing.
• Good decision-making, analytical, leadership, coaching, and interpersonal skills.
• Basic mathematical skills.
• Working knowledge of warehouse operations.
• Strong organizational skills and attention to detail.
• Computer proficiency with Outlook, PowerPoint, Word, and Excel.
• Ability to establish and maintain positive working relationships with distribution center associates and foster teamwork.
• Willingness to work extended hours and participate in a weekend on-call rotation as needed to meet productivity goals and provide emergency customer service.
• Willingness to participate in physical inventory when scheduled.

Nice To Haves

• Proficiency operating a reach truck may be required.

Responsibilities

• Hire, terminate, direct, train, coach, and monitor the performance of warehouse associates.
• Direct warehouse workflow and motivate associates.
• Monitor work processes and recommend or implement changes to improve productivity, efficiency, accuracy, and costs.
• Support compliance with applicable policies, procedures, safety rules, and DEA regulations.
• Supervise receipt of merchandise, ensure only products intended for the Distribution Center are accepted, and maintain accurate receiving logs.
• Oversee staff counting, weighing, identifying, and checking items being shipped against invoices, bills of lading, customer orders, and similar documents.
• Oversee order filling and the double-checking and shipping of controlled substances with cage/vault clerks or order fillers.
• Maintain records of deliveries, including time, date, quantity, source, and destination of shipped materials.
• Oversee route manifests and departures to help ensure customers receive merchandise on time.
• Interact with customers as needed to resolve delivery or order-filling issues.
• Ensure records document order-filling details, including quantity, size, strength, and NDC numbers.
• Oversee packing quality and ensure breakable items are protected for shipment.
• Ensure detailed records are maintained for incoming and outgoing controlled substances in the cage/vault area.

Benefits

• Medical, dental, and vision care.
• Backup dependent care may be available.
• Adoption assistance.
• Infertility coverage and family-building support.
• Behavioral health solutions.
• Paid parental leave.
• Paid caregiver leave.
• Training programs, professional development resources, and mentorship opportunities.
• Employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager