Warehouse Supervisor

Cencora•Indianapolis, IN

11d•Onsite

About The Position

The Warehouse Supervisor leads warehouse associates and oversees warehouse functions, including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and management of the cage/vault. The role includes oversight of verification and recordkeeping for outgoing controlled-substance shipments and ensuring that safety guidelines, company policies, procedures, and DEA regulations are followed. The position is onsite at Cencora’s facility in Whitestown, Indiana, supporting its AmerisourceBergen business. The schedule is Sunday from 3 p.m. until completion and Monday through Thursday from 4 p.m. until completion; flexibility to work different hours or days may be required based on business needs. The supervisor directs workflow, motivates and trains associates, monitors performance, supports employee development, and manages staffing matters such as attendance and overtime. Depending on the assigned area, the role oversees merchandise receipt, shipment preparation, order filling and shipping, delivery records and route manifests, packing quality, customer issue resolution, and detailed controlled-substance records. The role may involve using radio-frequency devices and may require operating a reach truck. Extended hours, weekend on-call rotation, and participation in scheduled physical inventory may be required. Cencora offers a $3,000 sign-on bonus and a benefits package that includes medical, dental, and vision care, plus wellness resources and programs. Support for working families may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave. The company also offers training, professional development resources, mentorship programs, employee resource groups, and volunteer activities.

Requirements

Broad training in business administration, accountancy, sales, marketing, computer sciences, or a similar field, generally obtained through a four-year bachelor's degree program or an equivalent combination of experience and education.
At least two years of directly related and progressively responsible work experience.
Ability to communicate effectively as a leader, orally and in writing.
Good decision-making, basic mathematical, analytical, leadership/coaching, and interpersonal skills.
Working knowledge of warehouse operations.
Strong organizational skills and attention to detail.
Computer skills to work effectively with Outlook, PowerPoint, Word, and Excel.
Ability to build and maintain positive working relationships with distribution center associates and foster teamwork.
Willingness to work extended hours and participate in a weekend on-call rotation as needed to meet productivity goals and provide emergency customer service.
Willingness to participate in physical inventory when scheduled.

Nice To Haves

Proficiency in operating a reach truck may be required, depending on the assigned area.

Responsibilities

Direct warehouse workflow and motivate, train, and monitor the performance of warehouse associates.
Monitor work processes and recommend or implement changes to improve productivity, efficiency, accuracy, and costs.
Support compliance with company policies and procedures, safety rules, and DEA regulations.
Coach employees and support their development.
Oversee receipt of merchandise and ensure receiving logs accurately document products received.
Oversee staff counting, weighing, identifying, and checking items being shipped against invoices, bills of lading, customer orders, and similar documents.
Oversee order filling and the double-checking and shipping of controlled substances with cage/vault clerks or order fillers.
Maintain delivery records, including time, date, quantity, source, and destination of shipped materials.
Oversee route manifests and departures to help ensure customers receive merchandise in a timely manner.
Resolve delivery or order-filling issues with customers as needed.
Ensure records document order-filling details, including quantity, size, strength, and NDC numbers.
Oversee packing quality and protection of breakable merchandise.
Ensure detailed records are maintained for incoming and outgoing controlled substances in the cage/vault area.
Manage associates in the assigned area, including tracking attendance, monitoring performance, and managing overtime.
Participate in physical inventory when scheduled and perform related duties as assigned.