Warehouse Supervisor

Carrier Enterprise•Houston, TX
•Onsite

About The Position

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Requirements

  • High School diploma or equivalent.
  • Minimum 5 years of warehouse leadership experience.
  • Excellent customer service skills, computer skills, and attention to detail required.
  • Excellent communication and interpersonal skills required.
  • Proficient in Excel/Word/Outlook.

Nice To Haves

  • Associate degree preferred.
  • HVAC experience preferred.

Responsibilities

  • Maintain high levels of accuracy in daily receiving operations.
  • Supervise and assign tasks to Warehouse Associates based on business needs and customer priority.
  • Review warehouse processes to ensure smooth and efficient operations. Update any changes to receiving processes and retrain warehouse personnel as needed.
  • Coordinate product flow, facility layout, security, and maintenance activities.
  • Oversee the partnership with LTL (less than a load) providers, including cost control, damage claim rate, and customer satisfaction.
  • Ensure inbound trucks are efficiently unloaded and that all products are properly received and put away in the correct locations.
  • Manage staff scheduling and attendance based on the needs of the warehouse.
  • Manage individual staff performance through ongoing feedback, support, and provision of resources.
  • Promote a culture of high performance, customer service, and accountability.
  • Communicate effectively through email to internal and external customers.
  • Ability to manage and drive a team effectively to reduce cost and labor spend while maintaining best-in-class services.

Benefits

  • Health Insurance
  • Health Savings Account (HSA)
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement and Professional Development Opportunities
  • Paid Vacation and Sick Time
  • Company-Paid Holidays
  • 401(k) Plan with Employer Match
  • Employee Discount Program
  • Company-Paid Volunteer Time Off
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