Warehouse Supervisor

Our Company•Jacksonville, FL

8d•Onsite

About The Position

This position is responsible for showroom appearance, merchandise movement, and loading/unloading vehicles with merchandise as well as directing daily tasks of warehouse associates. Essential Duties and Responsibilities: Cleans Clearance Center when Housekeeper not on duty: Vacuums, dusting, cleans glass, cleans water fountain, cleans all A/C vents, cleans all sales stations/Kiosks, fluffs pillows, sweeps, mops, polishing floors with use of buffer, trash removal, cleans mirrors/windows, cleans break room area (including soda machines and refrigerators), and cleans bathrooms (including toilets, urinals and sinks - ensures each bathroom stall has adequate supplies including: toilet paper, ensures each sink area has paper towels and soap) Supervises the tasks of 8 or more warehouse associates and warehouse lead associates Follows company policies/procedures Moves and assembles merchandise as needed (includes picture display, merchandise packaging, following load out procedures to customer, and unloading trucks) Patches and paints when needed especially when pictures are moved and replaces lightbulbs as needed Achieves a maintenance score 85 or higher Unloads/loads vehicles without damaging merchandise, following safety guidelines and following load out procedures without damaging customer vehicles Portrays professional customer service and communication with customers, merchandisers, co-workers and management Communicates with office/sales and takes direction from merchandising Parking lot maintenance includes: Surveys parking lot for trash, removes trash from parking lot, and maintains dumpster area Stocks and orders supplies to keep supply area clean and organized Receives product in computer Completes various reports for operational functionality Pulls merchandise and puts into cage for deliveries (if the clearance center does deliveries) Performs other duties as required

Requirements

Good verbal and written communication skills with the ability to effectively communicate both verbally and written with customers, managers, and other associates
Good customer service skills preferred including handling difficult customers professionally and following up, as needed
Good leadership and team work, courteous and helpful with staff, contributes to a positive work environment
Good organizational skills preferred with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow
Ability to keep customer information in a confidential and private manner
Applicants must be authorized to work in the U.S.

Responsibilities

Cleans Clearance Center when Housekeeper not on duty: Vacuums, dusting, cleans glass, cleans water fountain, cleans all A/C vents, cleans all sales stations/Kiosks, fluffs pillows, sweeps, mops, polishing floors with use of buffer, trash removal, cleans mirrors/windows, cleans break room area (including soda machines and refrigerators), and cleans bathrooms (including toilets, urinals and sinks - ensures each bathroom stall has adequate supplies including: toilet paper, ensures each sink area has paper towels and soap)
Supervises the tasks of 8 or more warehouse associates and warehouse lead associates
Follows company policies/procedures
Moves and assembles merchandise as needed (includes picture display, merchandise packaging, following load out procedures to customer, and unloading trucks)
Patches and paints when needed especially when pictures are moved and replaces lightbulbs as needed
Achieves a maintenance score 85 or higher
Unloads/loads vehicles without damaging merchandise, following safety guidelines and following load out procedures without damaging customer vehicles
Portrays professional customer service and communication with customers, merchandisers, co-workers and management
Communicates with office/sales and takes direction from merchandising
Parking lot maintenance includes: Surveys parking lot for trash, removes trash from parking lot, and maintains dumpster area
Stocks and orders supplies to keep supply area clean and organized
Receives product in computer
Completes various reports for operational functionality
Pulls merchandise and puts into cage for deliveries (if the clearance center does deliveries)
Performs other duties as required