Warehouse Supervisor

AIT Worldwide Logistics•Laredo, TX

About The Position

The Warehouse Supervisor oversees company strategy and daily operations for domestic, international, value-added services, and cartage freight warehousing. The role works with warehouse operations staff and internal AIT teams to provide effective service to internal and external customers, while applying industry trends and best practices to improve cost, service, and operational performance. The supervisor also works with local warehouse suppliers and providers, develops operational benchmarks and metrics, oversees staffing needs, and promotes a safe working environment.

Requirements

High school diploma and/or GED.
Familiarity with warehouse pick-pack-and-ship, domestic, international, and cartage freight-forwarding warehousing services.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Proficiency with WMS – 3PL Central.
Clear written and verbal communication skills.
Ability to organize and write procedures in a logical, methodical manner.
Good time-management skills and excellent attention to detail.
Ability to maintain confidential information.
Satisfactory attendance and adherence to company policies, programs, and work rules.
Ability to perform work in a timely manner.
Highly motivated, self-directed, and results-driven approach.
Strong organizational skills and ability to follow direction and consistently complete multi-step project steps and procedures.
Demonstrated ability to manage multiple priorities in a fast-paced work environment.
Team-oriented, respectful, accountable, independent, and adaptable approach, with a customer-service focus and willingness to continuously improve.

Responsibilities

Support warehouse staff in day-to-day domestic, international, pick-pack-and-ship, and cartage freight warehouse activities.
Meet with local warehouse suppliers and providers through email, phone calls, meetings, and site visits; use negotiation and communication skills to achieve desired outcomes.
Develop an AIT operational baseline and benchmark warehouse operations against industry standards to identify cost and service improvement opportunities.
Connect with industry peers through seminars, industry events, educational settings, and corporate contacts.
Supervise daily domestic service and operations related to cartage, freight movement, dispatch, and pickup/delivery quotes.
Provide an effective warehousing system that delivers high-quality service to internal and external customers.
Identify opportunities in relevant operating areas and partner with the Terminal or Station Manager to implement solutions using project management protocols and constraint elimination.
Review staffing needs and recommend changes to permanent and temporary staff to help the warehouse department meet company goals.
Work with internal AIT groups to achieve warehouse expense goals by developing, implementing, and monitoring warehousing logistics metrics.
Maintain a safe working environment through consistent use of safety programs and procedures.
Perform other duties and responsibilities as business needs require.

Benefits

Potential bonus based on business and/or individual performance metrics, depending on position.
Medical, prescription, health savings account, flexible spending accounts, dental, vision, life, AD&D, disability, supplemental health, and employee support benefits.
Paid parental leave.
Pet insurance.
401(k).
Tuition reimbursement.
Up to 10 to 20 vacation days depending on tenure.
Two personal days, one floating holiday, and five sick days annually.
Five volunteer hours annually.
Six company holidays annually, plus Veterans Day for veterans.