Warehouse Supervisor AM

DSV•Dublin, OH
•Onsite

About The Position

DSV is seeking a proactive, people-focused Warehouse Supervisor to lead the AM shift operation at its Dublin site. The role oversees day-to-day warehouse activities and ensures they are safe, efficient, accurate, and aligned with customer expectations. The supervisor leads Team Leaders and warehouse colleagues, manages labour and other resources, monitors operational performance, and supports a culture of continuous improvement. The position also involves managing inventory and warehouse systems, supporting team attendance, performance, wellbeing and development, maintaining health and safety and compliance standards, and coordinating with customers, transport teams, colleagues and management. The supervisor provides effective handovers to the PM shift, reports on operational performance, escalates concerns, and provides management cover when required.

Requirements

  • Previous experience in a Warehouse Supervisor role within logistics, warehousing or distribution.
  • Experience leading teams and supporting people to achieve operational goals.
  • Strong planning, organisation and workload management skills.
  • Ability to prioritise effectively and make decisions in a fast-paced environment.
  • Good understanding of warehouse operations, inventory control and warehouse management systems.
  • Strong IT skills, including use of warehouse systems, reporting tools and spreadsheets.
  • Ability to analyse operational data and identify improvement opportunities.
  • Good knowledge of health and safety practices and warehouse compliance standards.
  • Strong communication, leadership and problem-solving skills.
  • Experience managing attendance, performance and employee wellbeing matters.
  • A hands-on, customer-focused approach and commitment to safety, quality and service.
  • Ability to build strong working relationships across shifts and departments.

Responsibilities

  • Lead and coordinate warehouse activities during the AM shift.
  • Plan labour and allocate resources to meet operational and customer targets.
  • Support, coach and develop Team Leaders and warehouse operatives.
  • Monitor productivity, service levels and operational KPIs, taking action when required.
  • Ensure inbound, outbound, picking, packing, replenishment and stock control activities are completed accurately and on time.
  • Maintain inventory accuracy through stock management, audits and investigations.
  • Ensure warehouse management systems and operational records are updated accurately.
  • Manage team attendance, performance, wellbeing and employee engagement.
  • Conduct return-to-work meetings and support performance and development discussions.
  • Promote a strong safety culture and ensure compliance with health and safety procedures.
  • Maintain housekeeping, organisation, security and warehouse compliance standards.
  • Investigate operational challenges, identify root causes and implement improvements.
  • Drive continuous improvement initiatives focused on quality, productivity and customer satisfaction.
  • Prepare shift reports and communicate performance updates to stakeholders.
  • Liaise with customers, transport teams, colleagues and management to maintain service excellence.
  • Deliver effective handovers to the PM shift to ensure operational continuity.
  • Escalate operational, customer or safety concerns appropriately.
  • Support people management processes, investigations and disciplinary procedures when required.
  • Provide management cover and support wider operational requirements when needed.

Benefits

  • Enhanced annual leave entitlement from start, increasing with length of service.
  • Salary sacrifice cycle scheme.
  • Employee counselling for physical and mental wellbeing support.
  • Company pension; membership also provides access to life cover and critical illness cover.
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