Warehouse Supervisor

Stitch Fix•Plainfield, NJ

About The Position

Warehouse Supervisors at Stitch Fix are frontline leaders in the operations organization. They lead large teams of hourly employees to achieve daily performance goals while fostering a positive and inclusive work environment. The role is responsible for day-to-day execution within a core department and supports broader site and company initiatives. The supervisor partners with operations leadership and cross-functional teams to deliver business results, improve team performance, and bring Stitch Fix’s culture and values to life. The schedule is either Wednesday–Saturday, four 10-hour shifts, or Monday–Friday, five 8-hour shifts. Availability is required between 6:00 a.m. and 5:30 p.m.; specific scheduled hours are determined by business needs. The role also requires flexibility to address issues outside standard business hours and to work nights or weekends when required. The salary range for US-based employees hired into this role is $48,000–$64,000 USD. The position is eligible for medical, dental, vision, and other benefits.

Requirements

At least 4 years of experience in a direct people leadership role, with the ability to lead, coach, and inspire teams.
Experience managing large teams in a fast-paced warehouse, retail, grocery, fulfillment, or other high-volume operational environment.
Ability to analyze data and use insights to drive daily execution and continuous improvement.
Strong attention to detail and ability to manage multiple priorities while maintaining accuracy.
Proficiency in Microsoft Excel or Google Sheets, including reporting, trend analysis, and data-driven decision-making.
Excellent leadership, communication, and interpersonal skills.
Ability to think critically, solve problems, and make timely decisions with limited oversight.
Ability to work on the floor for extended periods of 8 or more hours in a hands-on leadership role.
Availability to address issues outside standard business hours and willingness to work nights or weekends as required.
Comfort with technology and ability to learn new tools, systems, and platforms, including AI-enabled tools.
Availability for either a Wednesday–Saturday 4x10 schedule or a Monday–Friday 5x8 schedule, with availability between 6:00 a.m. and 5:30 p.m.

Nice To Haves

Experience leading large, diverse teams of part-time and full-time employees.
Exposure to continuous improvement methodologies such as Lean or Six Sigma.
Experience implementing new processes or leading change initiatives.
Familiarity with analytics or visualization tools such as Tableau or Looker.

Responsibilities

Lead, coach, and develop a large team of hourly employees to achieve daily operational and throughput goals.
Own daily workforce planning and execution, using data to identify trends, address gaps, and drive continuous improvement.
Deliver onboarding, training, and ongoing coaching to support employee growth and engagement.
Manage operational processes such as timekeeping, attendance tracking, and reporting accurately and with attention to detail.
Implement new processes, encourage feedback, and drive efficiency improvements.
Support broader site and company initiatives in partnership with operations leadership and cross-functional teams.