Warehouse Supervisor

Agile Cold Storage•Joliet, IL

About The Position

The Warehouse Supervisor oversees warehouse operations and directly supervises employees involved in shipping and receiving products. The role ensures product integrity, order-filling accuracy, operational throughput, and achievement of key performance indicators and budget goals. The supervisor plans and schedules the workforce to meet daily operational demands, trains employees, verifies their qualifications and certifications, monitors productivity, and motivates staff while addressing performance issues as needed. The position monitors warehouse security, visitor access, facility cleanliness, product temperatures, refrigeration operations, cold-chain continuity, product condition, and pest control. It also promotes employee safety and regulatory compliance, including proper use of personal protective equipment, current training and certifications, wage and hour requirements, OSHA and union rules, and food-handling regulations. The supervisor prepares and documents operational reports using Microsoft Office and WMS applications, and must be able to operate powered industrial trucks and train and certify employees to use them. Work is typically indoors, with occasional outdoor work in local weather conditions. The schedule is five days per week, eight hours per day, on first shift, although hours and shifts may change based on business needs. Overtime, weekend, and holiday work may be required, and the employee must be available across shifts to respond to emergencies as a first responder. The role involves frequent standing and walking, frequent use of the upper extremities, and exerting up to 50 pounds occasionally and 20 pounds frequently.

Requirements

Proficient knowledge of English and basic math skills.
High school diploma or equivalent.
A minimum of 1–3 years of experience in food distribution or a related field, or a combination of college education and experience.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to operate powered industrial trucks (forklifts) and obtain Agile certification.
Ability to meet requirements to become a powered industrial truck trainer and certify employees.
Ability to exert up to 50 pounds occasionally and/or 20 pounds frequently.
Ability to stand and walk frequently and frequently use the upper extremities to reach, handle, grasp, use tools and equipment, and manipulate products.
Ability to follow office, safety, security, first-responder, emergency, grooming, hygiene, and dress-code protocols.
Ability to generate accurate and timely reports on operations and labor activity using Microsoft Office and WMS applications.
Availability to work overtime, holidays, or weekends as required and across shifts to respond to emergencies.

Nice To Haves

College degree.
WMS experience.
Export experience.

Responsibilities

Supervise shipping and receiving processes to protect product integrity, ensure order-filling accuracy, and meet KPI and budgeted-throughput goals.
Plan, schedule, and manage the workforce to meet daily operational demands.
Train employees, verify certifications and qualifications, and monitor individual productivity.
Motivate employees, communicate professional growth opportunities, and implement corrective measures when necessary.
Generate, use, and document standard and ad hoc operational reports using Microsoft Office applications and WMS.
Monitor warehouse operations, objectives, throughput, and KPIs in accordance with Agile protocols and procedures.
Monitor facility security systems and alarms, control and monitor visitors using badges and chaperones, and maintain facility cleanliness.
Verify product temperatures and refrigeration operations, maintain cold-chain continuity, inspect products for damage, and ensure pest control in food storage areas.
Enforce PPE use and ensure employee training and certifications remain current.
Monitor wage and hour compliance and ensure compliance with OSHA, union rules, and local, state, and federal food-handling regulations.
Maintain a clean work environment, including picking up trash and cleaning spills as needed.
Serve as a first responder and follow emergency procedures.
Perform other duties as assigned to fulfill Agile’s objectives.