WAREHOUSE SUPERVISOR
About The Position
1-800-PACK-RAT is hiring a Warehouse Supervisor to ensure efficient business operations and a safe, well-maintained facility. Working under the direction of the Operations Manager, the supervisor oversees daily workflows, schedules and manages facility staff, and manages warehouse inventory, assets, and containers moving in and out of the facility. The role also includes customer service, warehouse maintenance, and coordination with Dispatch and Freight. The supervisor manages warehouse staff, including hiring, coaching, and evaluating employees, under the Operations Manager’s guidance. Duties and responsibilities may change at any time with or without notice.
Requirements
- High school diploma required.
- At least two years of customer service experience.
- At least one year of store operations and/or management experience.
- At least two years of forklift experience.
- Forklift experience is required.
- Clean driving record.
- Strong problem-solving skills.
- Ability to effectively use software programs.
- Strong communication skills.
- Ability to adapt to a fast-paced environment.
- Detail-oriented and highly organized.
- General knowledge of DOT and OSHA requirements for a safe workplace.
Nice To Haves
- Bachelor of Science or Bachelor of Arts degree preferred.
- CDL Class A or B license preferred.
Responsibilities
- Work closely with the Operations Manager to oversee daily business operations.
- Train, communicate, and enforce company, OSHA, and DOT safety procedures.
- Enforce company policies and procedures within the office.
- Perform facility opening and closing functions.
- Manage warehouse cleanliness and maintenance, including related equipment.
- Prepare, evaluate, and balance employee schedules.
- Manage facility inventory and assets.
- Load and unload third-party and company trucks using forklifts and pallet jacks, and manage warehouse operations.
- Drive when required by the schedule.
- Train drivers and forklift operators.
- Conduct employee performance reviews and provide feedback.
- Participate in recruitment and dismissal processes.
- Manage workplace issues.
- Develop and recommend strategies to improve efficiency, safety, and goal achievement.
- Handle email and phone correspondence.
- Serve as the primary liaison with Dispatch and Freight for inbound and outbound containers.
- Manage warehouse staff, including hiring, coaching, evaluating, and dismissing employees under the guidance of the Operations Manager.
- Maintain a professional appearance and demeanor.
Benefits
- Home every day.
- Competitive wages based on experience.
- Comprehensive benefits package including health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) with company match.
- Base salary plus bonus potential.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
