Supervisor Warehouse

Daikin•Mcclellan, CA

About The Position

The Warehouse Supervisor oversees inventory and product movement and transfer while supervising warehouse staff, including drivers. The role maintains sufficient inventory to meet branch customer delivery and service expectations, communicates and enforces goals and policies, and ensures compliance with procedures, safety requirements, recordkeeping practices, and security. The supervisor also performs warehouse duties such as packing, pulling and checking customer orders, replenishment, shipping, and material handling, and may use an automated warehouse management system. The position coordinates and supervises the daily activities of a support, production, or operations team; sets priorities to ensure task completion; and is accountable for the support or production operations team, including subordinate work leaders. Decisions and problem-solving are guided by policies, procedures, and the business plan, with guidance and oversight from a manager. The role typically spends no more than 20% of its time performing the work it supervises. People management is part of the position. Essential responsibilities must be performed with or without reasonable accommodations. Applicants must be legally authorized to work in the United States and must not require employer-sponsored work authorization now or in the future. The Company provides equal employment opportunity and complies with applicable federal and state regulations and statutes pertaining to individuals with disabilities.

Requirements

Five years of experience in a warehouse or shipping environment.
Proven leadership, coaching, mentoring, employee development, and performance management skills.
Extensive knowledge of warehouse and inventory management.
Effective verbal and written communication and interpersonal skills.
Strong organizational and time-management skills, including the ability to delegate tasks effectively.
High attention to detail and accuracy.
Excellent problem-solving skills and ability to apply sound judgment.
Working knowledge of MS Office, including Outlook and Excel, Mincron, and a scanner.
Customer service experience demonstrating high customer satisfaction and positive relationship management.
Ability to handle difficult customers positively and provide high-quality customer service.
Ability to safely operate a forklift and hold a valid forklift operator certification; able to train and certify warehouse associates and drivers.
Ability to keep the warehouse organized, well stocked, and free of safety or security hazards.
Ability to perform duties safely and follow safety protocols and regulations.
Must be legally authorized to work in the United States without requiring employer-sponsored work authorization now or in the future.
Must be able to perform essential responsibilities with or without reasonable accommodations.

Nice To Haves

Bachelor’s degree in Business or a related field preferred.

Responsibilities

Manage daily warehouse operations, including staffing and assigned duties, ensuring work is completed on time and safely.
Review and approve hours worked and paid time off using Kronos.
Build and maintain warehouse morale by demonstrating leadership, setting a positive example, and promoting teamwork within the branch and local team.
Develop employees’ skills and knowledge through training and guidance, helping them reach their potential.
Stay current with part numbers and line codes; conduct cycle counts and minimize dead stock.
Audit and report inventory and recommend items to order and restock.
Process and document transactions and reports accurately and promptly, including cycle counts, inventory, driver records, safety incidents, and damaged product.
Ensure warehouse equipment is used safely and employees complete pre- and post-shift forklift and truck inspections and report concerns.
Maintain equipment and repair or replace malfunctioning equipment and trucks.
Establish warehouse practices and protocols to support efficient operations.
Communicate with other departments to ensure products are shipped safely and on time.
Maintain working knowledge of company procedures and employee handbook policies; consult Management and Human Resources for clarification.
Identify and implement continuous improvement processes.
Stay up to date on federal and state safety regulations.
Assist with warehouse material handling, including lifting; operate hand and power equipment as needed to store products; and load and unload trucks as needed.
Perform other duties as assigned.
Set team priorities to ensure tasks are completed.
Train and certify warehouse associates and drivers, in addition to maintaining internal forklift operator certification.