Warehouse Supervisor

Alliance Laundry System•Cranbury, NJ

About The Position

The Warehouse Supervisor oversees day-to-day warehouse operations for commercial laundry equipment, parts, and auxiliary items. The role ensures timely receipt, storage, and distribution; manages warehouse staff and inventory accuracy; and works cross-functionally to support operational efficiency, safety, and compliance with Alliance Laundry Systems standards. The position also serves as an escalation point for customer inquiries and safely oversees the use of warehouse equipment. The role requires a high school diploma and at least five years of warehouse experience, including three years in a leadership or supervisory role. An associate or bachelor's degree in Business, Logistics, or a related field is preferred. Forklift and pallet jack certification are required, and SAP experience is strongly preferred.

Requirements

  • High school diploma required.
  • At least 5 years of warehouse experience, including 3 years in a leadership or supervisory role.
  • Forklift and pallet jack certification required.
  • Strong organizational and time-management skills, including the ability to manage multiple priorities and meet deadlines.
  • Analytical ability to evaluate data, implement process improvements, and report to leadership.
  • Leadership and coaching skills, including building trust, resolving conflict, and fostering a problem-solving culture.
  • Clear communication across organizational levels and with external stakeholders.
  • Self-starter with a strong work ethic who is resilient and adaptable in dynamic environments.
  • Proficiency in MS Office, including Word, Excel, and email, and in database tools.
  • Ability to stand for extended periods and frequently lift, carry, push, and pull up to 50 lbs.; assistive devices are provided for heavier items.
  • Manual dexterity, stooping, and bending required.

Nice To Haves

  • Associate or bachelor's degree in Business, Logistics, or a related field.
  • Working knowledge of ERP systems; SAP experience strongly preferred.

Responsibilities

  • Oversee warehouse shipping and receiving, inventory management, storage, and compliance with company processes and local regulations.
  • Lead and develop warehouse team members through mentoring, training, and performance management.
  • Process purchase orders, vendor invoices, customer pricing updates, freight discounts, warranty credits, and returns in SAP and/or Salesforce.
  • Monitor inventory through physical counts and system verification; manage par levels and restock based on business trends and utilization data.
  • Coordinate with Sales, Service, and Installation teams to forecast equipment and parts needs for upcoming projects.
  • Resolve customer inquiries and discrepancies involving availability, delivery, pricing, and shipping schedules.
  • Safely operate and supervise the use of forklifts, pallet jacks, and related warehouse equipment.
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