Warehouse Supervisor - Weekend E Shift 6pm-630am Fri- Sun

Now Foods•Bloomingdale, IL
•Onsite

About The Position

The Warehouse Supervisor directly supervises Receiving Warehouse employees on the weekend evening shift, 6:00 p.m. to 6:30 a.m., Friday through Sunday. The role coordinates warehouse activities related to ordering, shipping, receiving, stocking, inventory monitoring, and supplying materials to production and other departments. The supervisor may work at either the Bloomingdale 391 or 395 warehouse facility and is accountable for safe, compliant, quality-focused, and cost-effective operations. The supervisor oversees daily workflow, work in process, job assignments, and rotations to support efficient operations. The role ensures accurate and timely outbound shipments; proper storage, handling, traceability, and rotation of raw materials and finished goods; compliance with Good Manufacturing Practices and applicable specifications; and reconciliation of production materials and finished goods with Oracle. Responsibilities also include preparing and maintaining shipping and receiving documentation, reviewing operational reports and KPIs, maintaining quality records, and addressing deviations. This position leads employees through coaching, training, performance management, and support for positive employee relations. It promotes safe work practices, food safety, quality, continuous improvement, and collaboration across departments and shifts. The supervisor participates in safety activities, incident investigations, Tier II meetings, root-cause analysis, and plant improvement initiatives, and ensures employees’ powered industrial truck licenses remain current.

Requirements

  • Associate’s degree, or at least three years of related experience in a food manufacturing or GMP environment, or an equivalent combination of education and experience.
  • Prior lead experience and/or supervisory experience in an operations environment.
  • Intermediate skills in Microsoft Word and Excel.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively to groups of customers or employees.
  • Ability to calculate figures and amounts, including metric conversions, proportions, and percentages.
  • Ability to coordinate and lead a team in daily activities, meet KPIs, make real-time decisions, monitor performance, and make proactive staffing decisions.
  • Strong verbal and written communication, analytical, problem-solving, organization, time-management, and attention-to-detail skills.
  • Ability to collaborate across departments, coach and train staff, lead the work of others, and work effectively with diverse teams.
  • Ability to work a flexible schedule, including off shifts and weekends, and to work at both the Bloomingdale 391 and 395 warehouse facilities.
  • Ability to obtain certification to operate turret trucks, dock stockers, powered pallet jacks, dock plates, and/or other raised-platform vehicles.
  • Ability to meet the physical demands of the job, including prolonged standing and walking; sitting; squatting and kneeling; using stairs; reaching and handling lift-truck controls; accessing product on floors or low shelves; and lifting, carrying, pushing, and pulling items as described in the posting.
  • Ability to work at heights up to 26 feet when operating powered industrial trucks.

Nice To Haves

  • Bachelor’s degree.
  • Experience in lean operations, including 5S and lean practices.
  • Spanish language skills.

Responsibilities

  • Supervise and coordinate Receiving Warehouse employees and shift activities involving ordering, shipping, receiving, stocking, inventory monitoring, and supplying materials to production and other departments.
  • Oversee daily workflow, work in process, job assignments, and employee rotations to maintain smooth and efficient operations.
  • Ensure outbound shipments are completed accurately and efficiently and that raw materials and finished products are stored and handled according to Good Manufacturing Practices.
  • Supervise outbound shipments, including NOW Foods deliveries and customer pickups, and determine appropriate shipping methods, including refrigeration or ambient handling when necessary.
  • Prepare receiving reports, shipping documents, bills of lading, and returned goods authorizations; distribute documents and retain copies as appropriate.
  • Record damaged items and provide related documents and explanations to the manager.
  • Supervise stocking, storage, and rotation of finished goods, bulk items, and packing supplies; move materials to Production, Order Fulfillment, and other departments as requested.
  • Provide and verify materials requested by Production and ensure proper reconciliation.
  • Ensure raw materials are received and approved according to the Supplier Approval Program and Receiving Inspection procedures; maintain raw-material and finished-product traceability and ship finished products according to specification.
  • Ensure shipping orders are completed and delivered to customers on time.
  • Produce and review daily operational, efficiency, shipping, and receiving reports and provide information to the manager and designated personnel.
  • Validate finished-goods counts with Operations against Oracle records to support reconciliation and avoid variances.
  • Maintain department quality records and take corrective action when deviations are found.
  • Advise employees on care and preservation of items and on equipment and methods for handling, storing, maintaining, and shipping stock.
  • Monitor receiving-area key performance indicators and daily productivity against standards; make proactive staffing decisions to support KPI achievement.
  • Work with other supervisors to resolve shared issues and develop effective teams across shifts.
  • Recommend improvements to receiving methods, equipment performance, procedures, processes, and quality; participate in root-cause analysis and continuous-improvement initiatives.
  • Ensure safety and quality policies and procedures are followed and enforced; support a culture of safe production and model safe work practices.
  • Support positive employee relations, fair treatment, and respect; address employee concerns and requests in a timely and caring manner and value diverse perspectives.
  • Set team objectives and measure performance with guidance and coaching from the manager; coach, train, and develop employees and carry out supervisory responsibilities, including interviewing, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
  • Ensure employees’ powered industrial truck licenses are current and actively participate in Tier II meetings.
  • Complete safety responsibilities, including communicating safe work practices, facilitating safety participation, ensuring job safety analyses, inspections, and training are completed, reporting incidents and hazards, investigating incidents, documenting corrective and preventative actions, and enforcing safety policies and procedures.
  • Collaborate with other departments to address cross-functional concerns and consistently model NOW’s core values and operating tenets.
  • Operate or obtain certification to operate applicable warehouse equipment, including turret trucks, dock stockers, powered pallet jacks, and dock plates.
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