Warehouse Operations - Supv, Warehouse

CJ Logistics HR Team•Lockbourne, OH

33d•Onsite

About The Position

The Warehouse Supervisor leads and engages employees at a Logistics Center to achieve productivity, quality, and safety goals. The role oversees a specific shift and emphasizes coaching, supporting, and developing the team to ensure efficient, consistent performance. The supervisor also works with cross-functional teams to implement continuous improvement initiatives and operational best practices. This position is performed on-site in a hybrid warehouse and office environment. Flexible hours may be required to support deadlines or cross-functional collaboration. The role includes working in warehouse conditions such as varying temperatures, loud noise, dust and airborne particles, concrete flooring, and moving equipment. Personal protective equipment, including steel-toed shoes, safety glasses, and high-visibility vests, is required.

Requirements

1–3 years of experience supervising others.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, verbal, and written communication skills, with a high level of emotional intelligence.
Foundational skills in Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field is preferred, or equivalent relevant experience.

Nice To Haves

Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.
Understanding of warehouse operations and experience in a distribution and/or manufacturing environment.

Responsibilities

Build relationships with employees through daily interaction and motivation, and lead daily shift meetings to align the team on priorities and expectations.
Address employee concerns, resolve issues, escalate when needed, and communicate team goals, results, and updates.
Lead and participate in site activities, employee events, management meetings, and employee roundtables.
Facilitate monthly safety committee meetings and promote a safety-first culture and positive employee relations.
Communicate shift, customer, and Logistics Center goals, and execute or adjust daily work plans to meet targets.
Apply CJ Logistics America's Labor Management Program, including regular performance observations.
Participate in inventory control, quality assurance, and audits; provide frontline input on staffing needs and collaborate on supply management and maintenance scheduling.
Observe, coach, and provide timely performance feedback; track and communicate Forklift Operator productivity and quality metrics.
Conduct safety observations, oversee timekeeping and attendance for payroll compliance, and promote operational best practices.
Shadow Forklift Operators to understand processes and identify improvement areas.
Identify training and cross-training needs and provide hands-on training as needed.
Perform process quality checks and manage related program activities.
Communicate customer-specific requirements, review performance against customer expectations, and help employees understand how their work supports customer goals.
Perform other related job duties as assigned or required.