Warehouse Supervisor

Agilysys•Roswell, GA

20d•Onsite

About The Position

The Warehouse Supervisor oversees daily warehouse operations, including receiving, inventory control, order fulfillment, shipping, returns processing, and team supervision. The role is responsible for maintaining inventory accuracy, ensuring timely and accurate shipments, improving operational efficiency, and supporting compliance with company safety standards. Serving as the primary day-to-day leader for warehouse associates and coordinators, the supervisor combines hands-on operational leadership with process improvement, employee development, and cross-functional partnership to support hospitality technology hardware operations. The position supports accurate, safe, and efficient movement of hardware and inventory through the warehouse, reliable customer fulfillment, and operational scalability. This is a full-time, in-office role for local candidates only. It is not eligible for visa sponsorship. The employee must be willing to complete license applications, background and security checks, and other required documentation, and provide identification documents as required by applicable governmental agencies.

Requirements

High school diploma or GED.
Four to six years of experience in warehouse operations, inventory management, logistics, or distribution.
At least two years of supervisory or team-lead experience.
Experience working with ERP or warehouse management systems.
Strong inventory-control and cycle-count experience.
Proficiency with Microsoft Excel and reporting tools.
Warehouse operations and order-fulfillment management skills.
Inventory control, cycle counting, and reconciliation skills.
Team supervision, coaching, and employee development skills.
Workload planning and daily-priority coordination skills.
ERP and warehouse management system proficiency.
Microsoft Excel and operational reporting skills.
Shipping, carrier, freight, and logistics coordination skills.
Problem-solving and corrective-action management skills.
Safety, documentation, and audit-readiness practices.
Cross-functional communication and collaboration skills.
Process improvement and workflow optimization skills.
Strong organizational skills and attention to detail.
Must be willing to complete required license applications, background checks, security checks, and other documentation, and provide identification documents required by governmental agencies.

Nice To Haves

Associate’s or bachelor’s degree in Supply Chain, Business, Operations, or a related field.
Experience supporting hardware or technology products.
Experience using NetSuite.
Forklift certification.
International logistics experience.

Responsibilities

Supervise receiving, put-away, picking, packing, shipping, returns, and inventory movement.
Ensure customer orders are fulfilled accurately and shipped within established service-level commitments.
Coordinate warehouse workloads, staffing assignments, and daily priorities.
Monitor workflow efficiency, identify process improvements, and serve as an escalation point for warehouse issues, shipment exceptions, and fulfillment concerns.
Oversee cycle counts and inventory reconciliation; investigate discrepancies and implement corrective actions.
Maintain proper bin management, stock rotation, inventory organization, and accurate records in ERP and warehouse management systems.
Assist with quarterly and annual physical inventory counts.
Coordinate domestic and international shipments and manage relationships with UPS, FedEx, freight providers, and other logistics partners.
Ensure shipping documentation, customs paperwork, tracking information, and related records are accurate.
Support hardware deployments, tradeshow shipments, and customer-specific fulfillment requirements.
Lead, coach, train, and develop warehouse employees; provide training on procedures, safety, and inventory controls.
Monitor productivity, quality, and adherence to established processes; participate in hiring, onboarding, performance management, and employee development.
Promote accountability, teamwork, safety, and continuous improvement.
Ensure compliance with company policies, inventory controls, operational procedures, and OSHA and workplace safety standards.
Conduct safety inspections and corrective-action reviews, and support audit readiness through accurate documentation and effective inventory controls.
Partner with Finance on inventory reconciliations and variance resolution, and with Procurement on replenishment and vendor deliveries.
Coordinate with Customer Support and Implementation teams regarding deployment schedules.
Participate in process-improvement projects that support operational scalability.
Complete required license applications, background checks, security checks, and other compliance documentation, and provide identification documents required by governmental agencies.