Warehouse Supervisor

EPTA • Columbus, GA

3d

About The Position

The Shipping/Receiving Supervisor manages day-to-day distribution and warehouse operations to ensure the efficient and safe flow of goods from production to shipment. The role combines hands-on leadership with operational excellence, focusing on team development, process improvement, safety compliance, and carrier management. The supervisor manages shipping, receiving, storage, and material transfers; oversees domestic and international shipment execution; leads warehouse staff; manages carrier performance; improves systems and processes; and ensures regulatory and workplace safety compliance. The position is described as permanent and offers flexible working hours and remote work whenever possible.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or an equivalent combination of education and experience.
• Proven leadership background in inventory and warehouse operations.
• Proficiency in SAP or similar ERP/WMS/TMS systems and Microsoft Office.
• Strong knowledge of LTL, parcel, and international shipping, customs requirements, and DOT regulations.

Nice To Haves

• Five or more years of progressive experience in logistics, warehouse, and distribution operations.
• Prior experience in After Sales or spare parts environments.
• Valid driver’s license with a good driving record.
• Certification to operate powered equipment, including a forklift and hydraulic jack lift.

Responsibilities

• Manage daily shipping, receiving, storage, and material transfer activities, including After Sales parts and transfers from production plants.
• Oversee scheduling and execution of LTL, parcel, and international shipments, ensuring accurate packing, documentation, labeling, and kit assembly.
• Coordinate with Supply Chain and Customer Service to resolve shipping errors and damaged goods.
• Supervise, coach, and develop warehouse leads and hourly staff, performing managerial duties at least 50% of the time.
• Create and maintain a training matrix to support cross-training, high performance, and accountability.
• Conduct performance reviews, establish priorities, schedule associates, and handle counseling or disciplinary actions as needed.
• Manage relationships and service level agreements with LTL, parcel, and 3PL carriers.
• Track carrier performance metrics, including on-time delivery, damages, and claims, and lead freight claim resolutions.
• Ensure adherence to Incoterms, customs requirements, and company shipping policies.
• Improve operational efficiency through Lean, 5S standards, and automation initiatives such as WMS/SAP and barcode scanning.
• Monitor and report KPIs such as lines shipped per hour, labor costs, and claims ratios.
• Partner with IT and Supply Chain to implement system integrations and tracking projects.
• Enforce compliance with OSHA, DOT, and internal safety policies.
• Ensure proper handling, storage, and truck/trailer disposition of materials to maintain a safe, 5S-compliant warehouse environment.

Benefits

• Training courses through Epta Academy and external training partners.
• Remote work whenever possible, with necessary technical equipment provided.
• Flexible working hours.
• Volunteering activities.
• Career growth and extensive training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager