Warehouse Supervisor

Johnstone Supply LLC•Summerville, SC

22d

About The Position

The Warehouse Supervisor is responsible for the smooth, safe, and efficient operation of a warehouse or assigned warehouse functions. The role directs the day-to-day work of Material Handlers and Drivers across activities such as receiving, inventory control, picking, packing, shipping, customer deliveries, and fleet management, ensuring customers receive the right product at the right time and in the right condition. The supervisor monitors performance and workload, adjusts procedures and staffing needs, and supports warehouse financial objectives. The position promotes a clean and safe work environment, oversees employee hiring recommendations, training, coaching, and performance reviews, and helps maintain branch security and accurate inventory. It also requires maintaining hands-on proficiency in warehouse work and equipment operation, with occasional backup leadership or driving duties.

Requirements

High school diploma or GED, plus 3 or more years of related experience and/or training, or an equivalent combination of education and experience.
At least 1 year of experience in a warehouse lead or supervisory capacity.
Experience safely and competently operating forklifts and other warehouse equipment.
Experience with inventory management systems.
Experience with OSHA and safety regulations and procedures.
Valid driver's license and a safe driving record acceptable to the company; must remain eligible to drive under applicable laws and FMCSA regulations.
Forklift certification, or willingness to obtain certification on the job.
Knowledge of warehouse operations, including shipping, receiving, workflow, inventory control, and freight.
Familiarity with inventory management systems and order-picking processes.
Basic arithmetic skills using whole numbers, fractions, and decimals.
Ability to work safely, model safe practices, and understand OSHA requirements for safe equipment operation.
Ability to operate forklifts, electric pallet jacks, cherry pickers, and lift gates safely and effectively.
Ability to lift, push, pull, and maneuver heavy products or equipment within safety guidelines; lifting above 50 pounds requires mechanical or team assistance.
Ability to use necessary technology, including RF equipment and ERP software.
Ability to work with minimal supervision under stressful conditions and lead teams toward company and departmental goals.
Ability to motivate team members and communicate effectively with individuals, departments, and external parties.
Knowledge of human resource practices, including hiring, training, coaching, evaluating, and disciplining employees.
Ability to plan, organize, and direct subordinate employees' work.
Strong multitasking, prioritization, time-management, organization, attention-to-detail, and urgency skills.
Ability to identify process improvements and make recommendations.
Problem-solving skills, including listening to needs, diagnosing issues, and resolving problems.
Ability to work cooperatively and professionally with others and provide strong customer service.
Ability to follow written instructions, complete paperwork, and prepare documentation.
English proficiency in speaking and writing is required for work, safety, and accurate communication.

Nice To Haves

Experience in inventory control.
Experience using ERP software in a warehouse environment.
Knowledge of the HVAC wholesale industry, its principles, and practices.
Multilingual skills are valued.

Responsibilities

Oversee warehouse operations to ensure smooth, safe, and efficient functioning and timely, accurate customer fulfillment.
Direct the day-to-day activities of Material Handlers and Drivers across assigned warehouse functions.
Foster a cohesive and productive team through collaboration, inclusion, teamwork, and exemplary customer service.
Monitor warehouse performance against goals and adjust operating procedures as needed.
Oversee receiving workloads, labor allocation, product labeling and preparation for stocking, and compliance with distribution SOPs.
Oversee order-filling workloads and labor allocation; verify shipping documents, route freight, coordinate unusual shipments, and ensure SOP compliance.
Promote workplace safety by coaching employees, addressing hazards, maintaining clean work areas, conducting inspections, and ensuring safety procedures and equipment repairs are completed.
Participate in safety committees or other safety-related activities and model safe work practices.
Participate in hiring and make staffing recommendations; conduct or ensure employee training, coaching, counseling, discipline, and performance reviews.
Communicate staffing needs with branch or operations leadership and recommend ways to handle workload volume.
Maintain branch security by following required procedures.
Ensure lift-equipment operators are tested and certified before being approved to use the equipment.
Support accurate inventory through cycle counts, monitoring put-away activity, maintaining data consistency, and researching picking discrepancies.
Supervise or perform system adjustments resulting from cycle counts, short picks, or inventory audits.
Research receiving exceptions, coordinate discrepancy resolution, and monitor problem receipts and return authorizations.
Maintain proficiency in picking, stocking, and replenishment and provide backup coverage when needed.
Use powered warehouse equipment, including forklifts, electric pallet jacks, and cherry pickers.
Provide occasional backup leadership when the Warehouse Manager or Branch Manager is away and serve as a backup driver if assigned.
Perform other duties as assigned and support company needs wherever necessary.

Benefits

Competitive wage
Competitive paid time off (PTO)
Safe Harbor 401(k) with 100% employer match up to 5% of base pay and immediate vesting
Holiday pay for 7.5 holidays per year
Paid parental bonding time
Employer-subsidized medical, dental, and vision plans
Employer-paid life insurance and short-term disability
Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
24/7 virtual care and telehealth access
Health Savings Account (HSA) with employer contribution
Flexible Spending Accounts (FSA)
Wellbeing program with an opportunity to earn reduced medical costs
Employee Assistance Program for employees and their families
Tuition reimbursement
Employee referral bonus program
Employee service milestone recognition program