Warehouse Supervisor

NewCold • Hagerstown, MD

44d • Onsite

About The Position

NewCold is a global leader in advanced food logistics, connecting food manufacturers with retailers and food service providers through a network of highly automated, state-of-the-art cold storage facilities. We are rapidly growing and seeking talented individuals to join our dynamic, forward-thinking team. This role is crucial for supporting our rapid growth and maintaining our position at the forefront of logistics innovation.

Requirements

• High school diploma or GED required
• 3+ years of warehouse operations experience
• Minimum 1 year of leadership or dispatch supervision experience
• Experience in frozen or temperature-controlled warehouse environments required
• Working knowledge of shipping processes and warehouse management systems (WMS)
• Strong communication and organizational skills
• Proficient in Microsoft Office
• Ability to lift, push, or pull up to 50 lbs at times
• Ability to stand, walk, bend, and move throughout shift
• Ability to operate material handling equipment (forklift/pallet jack)
• Must wear required PPE (freezer suit, gloves, hearing protection)

Responsibilities

• Supervise daily outbound and dispatch operations including dock activity, staging, and trailer loading.
• Lead and mentor team members through active floor presence and engagement.
• Assign work, monitor productivity, and ensure shipping deadlines are met.
• Coordinate dock scheduling and transportation movements (inbound/outbound).
• Communicate effectively with drivers, carriers, and internal departments.
• Verify product, quantities, documentation, and load accuracy.
• Ensure all loads meet temperature control and cold chain standards.
• Perform outbound quality checks and resolve shipping discrepancies (misloads, shortages, damage).
• Maintain dispatch logs, shipment records, and verification documentation.
• Support audits, inventory checks, and compliance inspections.
• Enforce company policies, safety standards, and operational procedures.
• Train and onboard new team members.
• Manage timecards, attendance tracking, PTO approvals, and payroll accuracy.
• Monitor performance and provide coaching to improve efficiency and accuracy.
• Participate in daily operational meetings and provide performance updates.
• Identify workflow improvements to enhance productivity and reduce errors.

Benefits

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED