Warehouse Supervisor

Nuts.com•Cranford, NJ
•Onsite

About The Position

The Warehouse Supervisor leads the day-to-day operations of Nuts.com’s Cranford facility warehouse and production floor, ensuring customer orders and production goals are completed on time, at an efficient cost, and to a high standard of safety and quality. The role oversees staffing, workflow, facility conditions, and team development across warehouse fulfillment and production teams, and serves as the on-site leader when other operations leaders are absent. The position reports to the Sr. Operations Manager; the Production Supervisor serves as backup in the event of the Warehouse Supervisor’s absence. This is a full-time position scheduled from 7:00 a.m. to 5:30 p.m. Sunday through Thursday. The schedule may change based on organizational and operational needs. The role may require off-shift work and occasional operation of manufacturing or warehouse equipment.

Requirements

  • High school diploma or equivalent.
  • 3–5 years of experience in a production or warehouse setting.
  • 2–3 years of supervisory or team management experience.
  • Knowledge of food safety regulations and experience with HACCP or similar food safety systems.
  • Computer proficiency, including Google Suite (Gmail, Calendar, Drive, Docs, Sheets, and Slides).
  • Strong technical and problem-solving skills, including the ability to track KPIs and manage staffing to demand.
  • Ability to lift up to 50 lbs, as needed.
  • Willingness to work in an environment with exposure to product allergens, including nuts and powders.

Nice To Haves

  • Experience in the food industry.
  • Certifications in food safety or manufacturing.
  • Bilingual Spanish.

Responsibilities

  • Lead daily kickoff meetings to communicate goals, priorities, and announcements.
  • Build weekly and daily staffing plans that align headcount and schedules with forecast order and production volume.
  • Manage teams to complete orders and production runs on time, efficiently, and with high quality.
  • Delegate tasks across leads and teams to maintain workflow and optimal resource use.
  • Review employee hours and staffing schedules to manage operating costs, including unnecessary overtime and temporary labor.
  • Track key performance indicators and audit completed work to identify and correct quality deviations.
  • Identify opportunities for process improvement, waste reduction, and increased efficiency.
  • Maintain employee hours, attendance tracking, and other HR-related needs.
  • Develop employees’ skills to address operational issues and support short- and long-term goals.
  • Communicate with employees regularly and use engagement survey feedback to guide areas of focus.
  • Provide coaching, feedback, and discipline with leads to support performance and adherence to SOPs, safety guidelines, and policies.
  • Partner with management to recruit and hire employees; train employees and provide ongoing coaching.
  • Communicate terminations when necessary and complete associated processes, such as PAFs and manager notifications.
  • Ensure SOPs, GMPs, and OSHA regulations are followed for material movement from raw materials through production to finished product.
  • Respond promptly and proactively to operational and safety concerns, including safety incidents.
  • Maintain a clean and safe work environment; conduct facility walk-throughs, opening and closing procedures, alarm checks, and equipment checks.
  • Collaborate with maintenance to keep equipment in good condition and minimize downtime.
  • Oversee facility systems and equipment issues, including alarms, HVAC, and internet; manage the relationship with the property manager and escalate as needed.
  • Ensure trucks are unloaded and shelved promptly and inventory is accurately maintained for restocking and picking.
  • Process return shipments and communicate with Customer Experience as needed.
  • Serve as supervisor on duty for the warehouse or production floor and provide backup coverage across functions when other leaders are absent.
  • Attend weekly Operations meetings and relay relevant company-wide updates to the team.
  • Maintain regular and predictable attendance.

Benefits

  • Annual bonus.
  • 401K match.
  • Paid maternity, adoption, and paternity leave.
  • Nuts.com snacks.
  • 40% employee discount.
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