Warehouse Supervisor

Maersk•Denver, CO

4d•Onsite

About The Position

The Warehouse Supervisor oversees daily warehouse and cross-dock operations at a customer site, ensuring freight is received, sorted, staged, and loaded accurately and on time. The role monitors inbound and outbound shipment performance and coordinates dock schedules to meet customer and transportation requirements. The supervisor leads warehouse associates, leads, and material handlers by assigning daily tasks and labor resources, coaching employees, and conducting training, performance discussions, and disciplinary actions when needed. The role enforces safety standards and company policies, monitors operating performance, manages staffing and labor costs, and supports continuous improvement. The supervisor also ensures accurate product handling and inventory transactions, resolves shipment discrepancies and damages, communicates with customers and operational stakeholders, and leads shift handoffs and operational meetings. The position is expected to meet service commitments, maintain safe and compliant operations, improve productivity and labor efficiency, develop frontline employees, and support quality and attendance goals.

Responsibilities

Oversee daily warehouse and cross-dock operations.
Ensure freight is received, sorted, staged, and loaded accurately and on time.
Monitor inbound and outbound shipment performance.
Coordinate dock schedules to meet customer and transportation requirements.
Supervise warehouse associates, leads, and material handlers.
Assign daily work tasks and labor resources.
Coach employees on productivity, safety, and performance expectations.
Conduct training, performance discussions, and disciplinary actions when needed.
Enforce OSHA standards and company safety policies.
Conduct safety observations, audits, and incident investigations.
Ensure employees are certified and trained on material handling equipment, including forklifts and pallet jacks.
Maintain compliance with operational and regulatory requirements.
Monitor KPIs including trailer turnaround time, on-time shipping performance, inventory accuracy, labor productivity, safety metrics, and quality/error rates.
Drive continuous improvement initiatives to reduce waste and increase efficiency.
Manage staffing levels based on volume forecasts.
Create schedules and approve timecards.
Control overtime and labor costs.
Partner with HR on hiring, attendance management, and employee relations.
Ensure accurate product handling and inventory transactions.
Resolve shipment discrepancies and damages.
Investigate inventory variances.
Maintain housekeeping and warehouse organization standards.
Communicate with transportation teams, carriers, operations leaders, and customers.
Escalate operational issues and provide status updates.
Lead shift handoffs and operational meetings.
Meet service level commitments and maintain safe, compliant, and quality-focused operations.
Develop frontline employees and work to reduce turnover and attendance issues.