Warehouse Supervisor - Days

Arhaus•Conover, NC

10d•Onsite

About The Position

The Warehouse Supervisor maintains and continually improves day-to-day warehouse floor operations to support customer satisfaction and production efficiency. The role oversees product flow, receipt, order fulfillment, deadlines, quality standards, and efficient use of resources within a designated functional area. The supervisor leads distribution team members, manages daily staffing and operational activities, and supports the process manager and/or Senior Operations Manager. The position is responsible for developing team members, communicating feedback and corrective action, supporting hiring, and promoting a safe, engaging, and compliant workplace. It also involves identifying workflow improvements, establishing performance measures and internal audits, and assisting with departmental financial accounts such as payroll and expenses. The supervisor must be able to operate powered industrial equipment (PIE) for relevant departmental tasks. Work is performed in a warehouse facility under normal environmental conditions, primarily on concrete surfaces. Safety glasses and steel-toe shoes are required, with additional safety equipment provided as needed. The position requires extended periods of standing and other physical activities, including repetitive motions, bending, stooping, pushing, pulling, and moving furniture weighing up to 150 pounds. Regular scheduled attendance is an essential function.

Requirements

At least 5 years of warehouse supervisory experience.
High school diploma.
Proficiency in Microsoft Office, including Outlook, Excel, and Word, or a similar software suite.
Ability to train individuals in loading and warehousing.
Willingness to adjust schedule and hours as needed to manage the department.
Leadership and supervisory experience and understanding of management principles.
Understanding of general warehousing and distribution work practices, including order picking, packing, and shipping processes and procedures.
Knowledge of coaching and counseling staff.
Ability to stand for extended periods and perform repetitive motions, bending, stooping, pushing, and pulling.
No physical limitations that prevent carrying and moving furniture weighing up to 150 pounds.
Consistent regular scheduled attendance.

Nice To Haves

College degree preferred.

Responsibilities

Provide leadership and supervision to distribution team members in a functional area or process.
Support the process manager and/or Senior Operations Manager in ensuring timely and accurate product receipt and order fulfillment, and optimizing resources and processes.
Manage team members’ compliance with policies and procedures, support process improvement and team-member initiatives, and promote engagement and commitment to company success.
Supervise daily operations in the functional area and lead team members until the day’s work is complete.
Maintain, refine, and improve processes to meet customer deadlines and quality standards.
Manage daily scheduling, staffing, material management, compliance, training, and auditing activities.
Follow Supply Chain Management procedures for time and attendance.
Promote a positive, engaging work environment and incorporate DC metrics and housekeeping standards into daily processes.
Emphasize safety and quality commitments and ensure compliance with departmental processes and procedures.
Maintain an in-depth understanding of departmental distribution center processes and functions; identify workflow variables and implement improvements to optimize workflow.
Develop and implement performance measurements and internal auditing processes to evaluate operational efficiency and quality.
Deliver results in support of company strategy and expectations.
Supervise, train, and develop non-exempt team members.
Communicate coaching and corrective action fairly and respectfully to support compliance with policies and procedures.
Provide timely feedback and development, including performance evaluations, recognition, and disciplinary action.
Support and participate in distribution center hiring activities.
Facilitate or lead teams focused on improvement, safety, and engagement to improve distribution center processes and building engagement.
Operate powered industrial equipment (PIE) for applicable departmental work, such as machine picking and put-away.
Assist in managing departmental personnel financial accounts, including payroll and expenses.
Perform the essential job functions with or without reasonable accommodation and undertake other duties as requested.