Warehouse Supervisor

Cencora•Newburgh, NY

3d•Onsite

About The Position

The Warehouse Supervisor leads warehouse associates and oversees warehouse operations at Cencora’s onsite facility in Newburgh, New York. The position is responsible for hiring, termination, direction, and performance management of associates, as well as workflow, training, coaching, safety, and compliance with company policies and procedures and applicable DEA regulations. The supervisor monitors work processes and recommends or implements changes to improve productivity, efficiency, accuracy, and costs. Depending on the assigned area, the supervisor may oversee receiving, shipping, returns, picking, packing, checking, stocking, order filling, and management of the controlled-substance cage or vault. Duties include overseeing shipment verification and documentation; maintaining accurate records for incoming and outgoing goods and controlled substances; ensuring orders are correctly filled and packed; and monitoring manifests and departures so customers receive merchandise on time. The role may interact with customers to resolve delivery or order-filling issues. The schedule is Sunday from 6:00 PM until completion and Monday through Thursday from 7:00 PM until completion. Schedule flexibility may be required according to business needs, including different hours or days. The supervisor may also work extended hours, participate in a weekend on-call rotation, and take part in scheduled physical inventories.

Requirements

Broad training in business administration, accountancy, sales, marketing, computer sciences, or a similar field, generally gained through a four-year bachelor's degree or an equivalent combination of education and experience.
Normally requires at least two years of directly related, progressively responsible experience.
Effective oral and written communication skills.
Good decision-making, analytical, mathematical, leadership, coaching, and interpersonal skills.
Working knowledge of warehouse operations.
Strong organizational skills and attention to detail.
Computer skills to work effectively with Outlook, PowerPoint, Word, and Excel.
Ability to establish and maintain positive working relationships with distribution center associates and foster teamwork.
Willingness to work extended hours and participate in a weekend on-call rotation as needed.
Willingness to participate in physical inventory when scheduled.

Nice To Haves

May require proficiency in operating a reach truck.

Responsibilities

Hire, terminate, direct, and manage the performance of warehouse associates.
Direct workflow and motivate, train, coach, and monitor associates; support their development.
Monitor warehouse processes and recommend changes to improve productivity, efficiency, accuracy, and costs; implement changes as directed or needed.
Ensure compliance with applicable policies, procedures, safety rules, and DEA regulations.
Oversee warehouse functions including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and cage or vault management, as assigned.
Supervise receipt of merchandise, ensure only products intended for the Distribution Center are accepted, and maintain accurate daily receiving logs.
Oversee staff counting, weighing, identifying, and checking items being shipped against invoices, bills of lading, customer orders, and similar documents.
Oversee order filling and the verification and shipment of controlled substances, with cage or vault clerks or order fillers as appropriate.
Maintain records of deliveries, including time, date, quantity, source, and destination of shipped materials.
Review route manifests and departures to support timely customer deliveries.
Interact with customers as needed to resolve delivery or order-filling issues.
Ensure records of order filling document quantity, size, strength, and NDC numbers.
Oversee packing quality and protection of breakable merchandise.
Maintain detailed records of incoming and outgoing controlled substances in the cage or vault.
Track associate attendance, monitor performance, and manage overtime.
Participate in weekend on-call rotation and scheduled physical inventory, as needed.
Perform related duties as assigned.