Warehouse Supervisor

Suddath Companies•Coppell, TX

23d

About The Position

The Warehouse Supervisor leads and manages daily warehouse activities on a shift or team basis while meeting company service and cost objectives. The position covers shipping, receiving, inventory control, product repackaging, palletizing, and forklift operation. It also provides proactive customer service to assigned accounts, assists with inbound and outbound shipment scheduling with customers’ carriers when applicable, and manages warehouse customer invoices and billing documents. The supervisor oversees material handlers and, when applicable, temporary personnel, including their training, development, appraisal, and work assignments. The role operates with general direction and uses independent judgment within division or department policies. Responsibilities include maintaining safe and secure warehouse operations, accurate records and inventory, productive shipment handling, and coordination with other departments. The position also performs hands-on material handling and other duties as assigned or required by specific accounts.

Requirements

Bachelor’s degree from a four-year college or university, or at least three years of related experience and/or training, or an equivalent combination of education and experience.
Certified license for powered material handling equipment.
Required knowledge of RF scanners and SAP.
Ability to learn and effectively use move management, timekeeping, HRIS, and other software applications used in the role.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from managers, clients, customers, and the public.
Strong interpersonal and communication skills, including the ability to manage communications among multiple parties using software technology and negotiate and resolve customer claims.
Ability to apply basic mathematical concepts, including fractions, percentages, ratios, and proportions, and interpret bar graphs.
Ability to follow detailed written or oral instructions, address standardized problems, analyze data, accurately handle large amounts of paperwork and transactions, and use innovative approaches to resolve complex problems.
Ability to prioritize and reprioritize as needs change, multitask, organize workflow, meet deadlines, and manage daily responsibilities.
Ability to regularly lift or move up to 50 pounds unassisted, carry and climb a ladder, and stand and walk for extended periods, including at least two hours at a time four times in an eight-hour day.
Ability to frequently twist, stoop, squat, reach above shoulder level, crouch, and perform repetitive hand and foot movements; ability to use hands and feet simultaneously.
Manual dexterity to reach for and handle items, work with fingers, and perceive characteristics of objects and materials.
Close, distance, color, peripheral, and depth vision, and the ability to adjust focus.
Ability to perform the stated essential duties, with reasonable accommodations where applicable.

Responsibilities

Lead and manage warehouse activities to meet service and cost objectives.
Operate warehouse equipment safely and efficiently, following work methods and OSHA standards, and conduct daily inspections and maintenance.
Use forklifts, reach trucks, or motorized pallet riders to load, unload, move, stack, and stage products and materials.
Unload inbound shipments and move products to appropriate storage locations; stack and store merchandise efficiently.
Pull and prepare products for shipment, ensuring the correct quantity and type are loaded.
Move products from staging or storage areas into rail cars, trailers, or containers.
Ensure inbound and outbound shipments are accurate and undamaged.
Pick and pack orders, perform light assembly, and handle record storage.
Label, sort, wrap, pack, and repack products as needed.
Maintain records and reports for inventory control and security.
Supervise the checking and unloading of inbound shipments and the stacking, picking, and staging of outbound shipments to meet productivity expectations.
Verify inbound and outbound paperwork with drivers and ensure products are counted correctly.
Complete required records and reports accurately and on time.
Compute and analyze daily and weekly production metrics.
Assist with physical inventories and maintain the product locator system.
Optimize warehouse space and rotate products using FIFO.
Ensure customer special requests are fulfilled and investigate problems or discrepancies.
Coordinate with other departments and functions as needed.
Maintain a clean, neat, and orderly work area and assist with warehouse security.
Supervise the training, development, appraisal, and work assignments of material handlers and temporary personnel, if applicable.
Comply with safety policies and procedures, report unsafe activities, and contribute to team and company goals.
Provide leadership by example, share knowledge and skills, and communicate industry and brand knowledge to associates.
Perform other assigned duties and account-specific requirements.
Provide customer service, assist with carrier scheduling when applicable, and manage customer invoices and billing documents.