Warehouse Supervisor

Cencora•Newburgh, NY

5d•$62,400 - $97,900•Onsite

About The Position

The Warehouse Supervisor hires, terminates, directs, and evaluates associates, and oversees warehouse functions such as receiving, shipping, returns, picking, packing, checking, stocking, order filling, and management of the cage/vault. The role also oversees verification and recordkeeping for outgoing controlled-substance shipments and ensures safety guidelines are followed. Radio-frequency devices may be used in the warehouse. The supervisor directs workflow, motivates and trains associates, monitors performance, and coaches employees in their development. They review work processes and recommend or implement changes to improve productivity, efficiency, accuracy, and costs, while supporting compliance with company policies, procedures, safety rules, and DEA regulations. Depending on the assigned area, the supervisor oversees merchandise receipt and shipping, order fulfillment, controlled-substance handling, shipment records, route manifests and departures, packing quality, and documentation for incoming and outgoing cage/vault inventory. The role may involve resolving delivery or order-filling issues with customers, tracking attendance, monitoring performance, and managing overtime. This is an onsite position at the Cencora facility in Newburgh, New York, supporting the AmerisourceBergen business. Scheduled hours are Sunday 6:00 p.m. until completion and Monday through Thursday 7:00 p.m. until completion. Schedule flexibility may be required based on business needs, including different hours or days.

Requirements

Broad training in a field such as business administration, accountancy, sales, marketing, computer sciences, or a similar vocation, generally obtained through a four-year bachelor's degree program or an equivalent combination of experience and education.
A minimum of two years of directly related and progressively responsible experience.
Ability to communicate effectively as a leader, orally and in writing.
Good decision-making, analytical, leadership/coaching, and interpersonal skills.
Basic mathematical skills.
Working knowledge of warehouse operations.
Strong organizational skills and attention to detail.
Knowledge of computers and ability to operate Outlook, PowerPoint, Word, and Excel effectively.
Ability to establish and maintain positive working relationships with distribution center associates and foster teamwork.
Willingness to work extended hours and participate in a weekend on-call rotation as needed.
Willingness to participate in physical inventory when scheduled.

Nice To Haves

Proficiency in operating a reach truck may be required, depending on the assignment.

Responsibilities

Hire, terminate, direct, and evaluate warehouse associates.
Direct workflow, motivate and train associates, monitor performance, and coach employees in their development.
Monitor work processes and suggest modifications to improve productivity, efficiency, accuracy, and costs; implement changes as directed or needed.
Support compliance with applicable policies, procedures, safety rules, and DEA regulations.
Oversee assigned warehouse functions, which may include receiving, shipping, returns, picking, packing, checking, stocking, order filling, and cage/vault management.
Supervise receipt of merchandise, confirm that only products intended for the Distribution Center are accepted, and ensure accurate daily receiving logs are maintained.
Oversee staff counting, weighing, identifying, and checking items against invoices, bills of lading, customer orders, and similar documents.
Oversee order filling, double-checking, and shipping of controlled substances with cage/vault clerks or order fillers.
Maintain delivery records, including time, date, quantity, source, and destination of shipped materials.
Oversee route manifests and departures to help ensure timely customer deliveries.
May interact with customers to resolve delivery or order-filling issues.
Ensure records documenting order fulfillment, including quantity, size, strength, and NDC numbers, are maintained.
Oversee packing quality and protection of breakable items so merchandise arrives in satisfactory condition.
Ensure detailed records are maintained for incoming and outgoing controlled substances in the cage/vault area.
Track associate attendance, monitor performance, and manage overtime.
Perform related duties as assigned.
Work extended hours and participate in a weekend on-call rotation as needed to meet productivity goals and provide emergency customer service.
Participate in physical inventory when scheduled.