Warehouse Supervisor

EPTA•Columbus, GA

About The Position

The Warehouse Logistics Supervisor manages day-to-day distribution and warehouse operations, ensuring the safe and efficient movement of goods from production to shipment. The role combines hands-on leadership with responsibility for team development, process improvement, safety compliance, and carrier management. It is a permanent role at Epta, with remote work available whenever possible and flexible working hours. The supervisor oversees shipping, receiving, storage, and material transfers, including After Sales parts and transfers from production plants. They manage shipping arrangements and documentation, collaborate with Supply Chain and Customer Service to resolve issues, supervise and develop warehouse staff, manage carrier relationships and performance, improve processes and systems, monitor operational KPIs, and enforce safety and regulatory requirements. Epta is an international commercial refrigeration company with more than 8,000 employees. It describes its work as supporting customers’ green transition and identifies professional excellence, sustainability, and innovation as company commitments. The company offers training through Epta Academy and external partners, technical equipment for remote work, flexible working hours, and opportunities to participate in volunteering activities.

Requirements

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or an equivalent combination of education and experience.
Proven leadership background in inventory and warehouse operations.
Proficiency in SAP or similar ERP/WMS/TMS systems and Microsoft Office.
Strong knowledge of LTL, parcel, and international shipping, customs requirements, and DOT regulations.

Nice To Haves

Five or more years of progressive experience in logistics, warehouse, and distribution operations.
Prior experience in After Sales or spare parts environments.
Valid driver’s license with a good driving record.
Certification to operate powered equipment, such as a forklift or hydraulic jack lift.

Responsibilities

Manage daily shipping, receiving, storage, and material transfer activities, including After Sales parts and transfers from production plants.
Oversee scheduling and execution of LTL, parcel, and international shipments, including packing, documentation, labeling, and kit assembly.
Coordinate with Supply Chain and Customer Service to resolve shipping errors and damaged-goods issues.
Supervise, coach, and develop warehouse leads and hourly staff; perform managerial duties at least 50% of the time.
Create and maintain a training matrix to support cross-training, high performance, and accountability.
Conduct performance reviews, set priorities, schedule associates, and handle counseling or disciplinary actions as needed.
Manage relationships and service level agreements with LTL, parcel, and 3PL carriers.
Track carrier performance metrics, including on-time delivery, damages, and claims, and lead freight claim resolutions.
Ensure compliance with Incoterms, customs requirements such as Canada CARM, and company shipping policies.
Improve operational efficiency through Lean, 5S standards, and automation initiatives, including WMS/SAP and barcode scanning.
Monitor and report KPIs such as lines shipped per hour, labor costs, and claims ratios.
Partner with IT and Supply Chain on system integrations and tracking projects.
Enforce OSHA, DOT, and internal safety policies.
Ensure safe handling and storage of materials and proper truck and trailer disposition in a 5S-compliant warehouse.