Warehouse Supervisor

Sysco•Carolina, AL

4d•Onsite

About The Position

This position supervises warehouse and distribution activities to promote safe, efficient, and optimal utilization of facilities, equipment, and personnel. It ensures work standards are met for receiving, putting away, and shipping merchandise effectively and accurately; communicates with colleagues and management in a timely manner; and maintains warehouse integrity and security. The role performs duties safely, accurately, and in line with productivity goals. The supervisor directly oversees 15 to 25 colleagues and carries out supervisory responsibilities under company policies and applicable laws. Responsibilities include recruiting, interviewing, hiring, training, assigning and directing work, evaluating performance, and coaching and rewarding colleagues. The position also handles confidential information and supports food-safety, quality, and compliance programs. The role is performed in a warehouse environment, with frequent exposure to varying temperatures, including freezer, cooler, and dry warehouse areas. The work involves frequent exposure to moving material-handling or mechanical equipment, wet or humid conditions, vehicle emissions, contained toxic or caustic chemicals, and outdoor weather; noise is usually loud. This is a full-time position with a varying schedule that may include day or night shifts, weekdays, weekends, and some holidays. Work hours may vary or change according to departmental requirements. Some travel may be required to support business needs.

Requirements

Must be at least 18 years of age.
Internal non-exempt candidates must be in a lead position or have prior lead or supervisory experience.
Excellent written and verbal communication skills with colleagues, peers, and management.
Ability to plan and organize work and time, analyze and disseminate numerical data, follow policies and procedures, use basic math, and identify and solve problems.
Ability to perform effectively in a multitasking environment with frequent interruptions.
Basic computer knowledge and experience with Microsoft Outlook, Word, and Excel.
Must pass a functional capacity test.
High school diploma or GED required.
Completion of a supervisory training program required.
Ability to read and interpret business, professional, technical, and governmental materials; write reports and business correspondence; and present information and respond to questions.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and to draw and interpret bar graphs.
Ability to proactively address issues and solve problems, including situations without clearly defined solutions.
Material-handling equipment certification required, or ability to become certified.
Must meet the physical demands of the position, including frequent lifting or moving up to 40 pounds, occasional lifting or moving of 41 to 50 pounds, and seldom lifting or moving 51 to 100 pounds.
Applicants must be currently authorized to work in the United States.

Nice To Haves

Bachelor’s degree preferred.
Three to five years of warehouse-related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Monitor receiving and shipping procedures to ensure products are unloaded, received, put away, selected, and loaded efficiently and to support customer satisfaction.
Communicate and reinforce policies, procedures, preferred work methods, and best practices to train colleagues in safety, job knowledge, and performance standards.
Plan and schedule coverage for vacations, holidays, workers’ compensation, and other shift-fill needs, and coordinate personnel for warehouse activities.
Monitor workflow, balance staffing across work areas, and track productivity and volume using the labor management system.
Monitor colleague work and conduct ongoing evaluations to coach to expectations, recognize above-average performance, and address poor performance.
Reduce overtime using the Daily Planning Tool spreadsheet.
Coordinate with Transportation to maximize the flow of receiving and shipping processes.
Work with Inventory Control and Operations Systems to maintain product integrity and ensure proper storage and rotation.
Promote colleague involvement and quality of work, and provide leadership for the benefit of the company, customers, and colleagues.
Ensure colleague records, evaluations, and related documentation are filed accurately and on time.
Address colleague-relations issues and department needs as a problem solver.
Work with Inventory Control to minimize warehouse shrink and product loss.
Maintain the appearance, maintenance, and security of the warehouse and equipment.
Enforce safety rules and help eliminate accidents and injuries.
Participate in the safety committee, complete weekly coach cards with feedback on safe and unsafe behaviors, and work with the safety department to resolve safety issues.
Conduct stay interviews with direct reports and follow up on outstanding colleague feedback.
Review and approve direct reports’ time and leave entries in the timeclock, ensuring accuracy and correct coding by biweekly payroll deadlines.
Ensure warehouse computers and radio-frequency equipment are used safely and professionally.
Comply with company policies and applicable state and federal laws, regulations, and policies, including OSHA and HACCP requirements.
Support food-safety policies, procedures, and prerequisite control programs that meet legal and quality requirements and industry best practices.
Recruit, interview, hire, train, assign and direct work, evaluate performance, reward, and coach direct reports.
Accept additional responsibilities or special projects as requested.