Warehouse Supervisor

Stitch Fix•Plainfield, IN

4d•$48,000 - $64,000

About The Position

Warehouse Supervisors at Stitch Fix are frontline leaders in the operations organization. They lead large teams of hourly employees to achieve daily performance goals while fostering a positive and inclusive work environment. The role is responsible for day-to-day execution within a core department and supports broader site and company initiatives. Warehouse Supervisors partner with operations leadership and cross-functional teams to deliver business results, enhance team performance, and bring Stitch Fix’s culture and values to life. The schedule is either Wednesday–Saturday, 4x10, or Monday–Friday, 5x8. Team members must be available between 6:00 a.m. and 5:30 p.m.; specific scheduled hours are determined by business needs. Flexibility is also important for addressing issues outside standard business hours and working nights or weekends as required.

Requirements

At least 4 years of experience in a direct people-leadership role, with a proven ability to lead, coach, and inspire teams.
Proven experience managing large teams in a fast-paced warehouse, retail, grocery, fulfillment, or other high-volume operational environment.
Ability to analyze data and use insights to drive daily execution and continuous improvement.
Strong attention to detail and ability to manage multiple priorities while maintaining accuracy.
Proficiency in Microsoft Excel or Google Sheets, including reporting, trend analysis, and data-driven decision-making.
Excellent leadership, communication, and interpersonal skills.
Ability to think critically, solve problems, and make timely decisions with limited oversight.
Ability to work on the floor for extended periods of 8 or more hours in a hands-on leadership role.
Availability to address issues outside standard business hours and willingness to work nights or weekends as required.
Comfort with technology and ability to quickly learn new tools, systems, and platforms, including AI-enabled tools.

Nice To Haves

Experience leading large, diverse teams, including part-time and full-time employees.
Exposure to continuous improvement methodologies such as Lean or Six Sigma.
Experience implementing new processes or leading change initiatives.
Familiarity with analytics or visualization tools such as Tableau or Looker.

Responsibilities

Lead, coach, and develop a large team of hourly employees to achieve daily operational and throughput goals.
Own daily workforce planning and execution, using data to identify trends, address gaps, and drive continuous improvement.
Deliver onboarding, training, and ongoing coaching to support employee growth and engagement.
Manage operational processes such as timekeeping, attendance tracking, and reporting accurately and with attention to detail.
Implement new processes, encourage feedback, and drive efficiency improvements.