Warehouse Supervisor
About The Position
The Warehouse Supervisor/Lead oversees parts of the end-to-end fulfillment process for the US Warehouse and ensures safe, efficient operations across defined warehouse areas. The role supervises staff, ensures performance meets KPIs, and drives continuous improvement across inbound, picking, outbound, e-commerce, and BOH/Fixtures functions. The position includes overseeing daily operations, maintaining efficient space use and accurate inventory records, implementing warehouse policies and procedures, and ensuring accurate and timely fulfillment of online/B2C orders, returns, and exchanges. It also covers staff recruitment, training, supervision, scheduling, task assignment, and evaluation; workplace safety and regulatory compliance; inventory control and stock reconciliation; and coordination of inbound and outbound logistics.
Responsibilities
- Oversee daily warehouse operations across the specified areas, including inbound, picking, outbound, e-commerce, and BOH/Fixtures.
- Ensure efficient warehouse space utilization and maintain accurate inventory records.
- Implement and maintain warehouse policies and procedures.
- Ensure accurate and timely processing, picking, packing, and delivery of online/B2C customer orders, returns, and exchanges.
- Recruit, train, supervise, and evaluate warehouse staff.
- Develop staff schedules and assign tasks to support smooth operations.
- Foster a safe and collaborative working environment.
- Ensure compliance with local health and safety regulations.
- Conduct regular safety audits and implement safety programs.
- Maintain security protocols to protect warehouse assets.
- Ensure the safe operation of the distribution center and keep up with compliance needs.
- Monitor inventory levels and perform regular stock checks.
- Manage stock takes and stock reconciliations.
- Implement inventory control procedures to minimize discrepancies.
- Coordinate with Merchandise and Loss Prevention teams to manage inventory effectively.
- Manage distribution center consumables, such as packaging, labels, and stationery, and place orders in a timely manner.
- Coordinate inbound and outbound logistics with suppliers, transport companies, and customers.
- Ensure warehouse performance meets KPIs and drive continuous improvement across operational functions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
