The Warehouse Supervisor oversees daily warehouse and cross-dock operations at a customer site. The role ensures freight is received, sorted, staged, and loaded accurately and on time; monitors inbound and outbound shipment performance; and coordinates dock schedules to meet customer and transportation requirements. This position leads warehouse associates, leads, and material handlers by assigning daily work and labor resources, coaching employees, conducting training and performance discussions, and taking disciplinary action when needed. The supervisor manages staffing in response to volume forecasts, creates schedules, approves timecards, controls overtime and labor costs, and partners with HR on hiring, attendance, and employee relations. The role enforces OSHA standards and company safety policies, conducts safety observations, audits, and incident investigations, and ensures employees are certified and trained on material-handling equipment. It maintains operational and regulatory compliance, monitors performance metrics, drives continuous improvement, and ensures accurate product handling and inventory transactions. The supervisor resolves shipment discrepancies and damages, investigates inventory variances, and maintains warehouse organization and housekeeping standards. The supervisor communicates with transportation teams, carriers, operations leaders, and customers; escalates operational issues and provides status updates; and leads shift handoffs and operational meetings. The role is expected to meet service commitments, maintain safe operations, improve productivity and labor efficiency, develop frontline employees, reduce turnover and attendance issues, and ensure compliance and quality standards. Leaders at this level manage employees day to day and set priorities to ensure task completion.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed