Warehouse Supervisor

Cencora • Roanoke, TX

26d • Onsite

About The Position

The Warehouse Supervisor is responsible for hiring, termination, direction, and performance of associates, as well as overseeing warehouse functions including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and management of the cage/vault. The supervisor oversees verification and record keeping for outgoing controlled-substance shipments and ensures that safety guidelines and applicable policies, procedures, and DEA regulations are followed. Depending on the assigned area, the supervisor may oversee receiving, shipment processing, order fulfillment, packing quality, controlled-substance records, and delivery documentation. The role directs workflows, motivates and trains associates, monitors performance, recommends or implements process changes to improve productivity, efficiency, accuracy, and costs, and coaches employees in their development. The position is onsite at the Roanoke, Texas facility. Scheduled hours are Sunday at 3 p.m. until completion and Monday through Thursday at 5 p.m. until completion; schedule flexibility is required based on business needs.

Requirements

• Broad training in business administration, accountancy, sales, marketing, computer sciences, or a similar field, generally obtained through a four-year bachelor's degree program or an equivalent combination of experience and education.
• Normally requires at least two years of directly related and progressively responsible experience.
• Ability to communicate effectively as a leader, orally and in writing.
• Good decision-making, basic mathematical, analytical, leadership/coaching, and interpersonal skills.
• Working knowledge of warehouse operations.
• Strong organizational skills and attention to detail.
• Computer proficiency to work effectively with Outlook, PowerPoint, Word, and Excel.
• Ability to establish and maintain positive working relationships with distribution center associates and foster teamwork.
• Willingness to work extended hours and participate in a weekend on-call rotation as needed to meet productivity goals and provide emergency customer service.
• Willingness to participate in physical inventory if scheduled.

Nice To Haves

• May require proficiency in operating a reach truck.

Responsibilities

• Direct warehouse workflow and motivate, train, and monitor warehouse associates.
• Monitor work processes and recommend modifications to improve productivity, efficiency, accuracy, and costs; implement changes as directed or needed.
• Support compliance with applicable policies, procedures, safety rules, and DEA regulations.
• Coach employees to support their development.
• Depending on the assigned area, supervise receipt of merchandise, confirm that only products intended for the Distribution Center are accepted, and ensure accurate daily receiving logs.
• Oversee staff counting, weighing, and identifying items for shipment and checking materials against invoices, bills of lading, customer orders, and similar documents.
• Oversee order filling and double-checking and shipping of controlled substances with cage/vault clerks or order fillers.
• Maintain delivery records, including time, date, quantity, source, and destination of shipped materials.
• Oversee route and departure manifests to help ensure timely customer deliveries.
• May interact with customers to resolve delivery or order-filling issues.
• Ensure records documenting order filling—including quantity, size, strength, and NDC numbers—are maintained.
• Oversee packing quality and protection of breakable items so merchandise arrives in satisfactory condition.
• Ensure detailed records are maintained for incoming and outgoing controlled substances in the cage/vault.
• Manage associates in the area of responsibility, including tracking attendance, monitoring performance, and managing overtime.
• Participate in physical inventory if scheduled and perform related duties as assigned.

Benefits

• Medical, dental, and vision care.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and mentorship programs.
• Opportunities to participate in employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level