Warehouse Supervisor

Capstone Logistics, LLC•Redford Township, MI

About The Position

Capstone is seeking a driven Warehouse Supervisor to oversee warehouse operations and associates while prioritizing safety, productivity, and customer needs. This role is a training opportunity for developing the skills needed to run a site and may involve managing part of the business or an entire shift. The supervisor represents Capstone to its partners, trains new hires, and fosters a team-centered environment. The position is described as a potential final step before taking over an individual site. The role offers a salary of $60,000, quarterly incentives based on operational performance, and benefits beginning on the first day after 30 days of employment. The schedule is Monday through Friday, with a 5:00 a.m. start time.

Requirements

  • At least 2 years of supervisory or leadership experience in an industrial setting.
  • Proven experience providing high levels of customer service to internal and external customers.
  • Excellent written and verbal interpersonal and communication skills.
  • Strong organizational and prioritization skills.
  • Ability to perform multiple tasks simultaneously.
  • Ability to solve problems and make effective decisions in a fast-paced environment.
  • Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
  • Intermediate PC skills, including knowledge of Excel, Word, Outlook, and PowerPoint.
  • Proven track record supervising warehouse employees, including hiring, training, and termination.
  • Excellent aptitude for estimating rates and performing mental addition and subtraction while multitasking.
  • Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.

Nice To Haves

  • Warehousing, logistics, supply chain, or third-party experience.
  • A BS/BA degree or an associate degree with equivalent experience.
  • Intermediate computer experience, ideally with Microsoft products.

Responsibilities

  • Negotiate rates with common carrier representatives.
  • Run the site with safety and efficiency as priorities.
  • Write and balance daily bank deposits.
  • Create daily work logs and send them to corporate.
  • Audit daily labor and billing reports.
  • Ensure customer needs are met daily.
  • Document and resolve customer service or associate issues.
  • Ensure associates follow Capstone policies, work rules, and safety work rules.
  • Hold weekly safety meetings and ensure associate participation.
  • Assist in managing site and departmental budgets.
  • Schedule associate shifts based on customer requirements.
  • Interview, hire, and train new associates.
  • Supervise timely and accurate data entry for services performed.
  • Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.
  • Train, coach, and mentor warehouse associates.
  • Direct the workforce in a changing warehouse environment.

Benefits

  • Quarterly incentive based on operational performance.
  • Benefits beginning on the first day after 30 days of employment.
  • Career growth opportunities, with promotion from within prioritized.
  • Paid training.
  • Safety incentives.
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