Warehouse Supervisor

Terumo•Phoenix, AZ

6d•$62,000 - $85,000

About The Position

The Warehouse Supervisor oversees the receiving of products, raw materials, chemicals, non-stock goods, and service purchases, as well as outbound picking, packing, shipping, and delivery operations. The role supports accurate, efficient service for internal and external customers, maintains inventory accuracy, and ensures proper segregation of non-conforming goods. The Factory Warehouse Manager relies on this position to help keep warehouse operations efficient and accurate. The supervisor supports compliance with OSHA standards, maintains current material-handling equipment documentation, and ensures equipment is mechanically safe to operate. The role also conducts associate safety and job-skills training, communicates workplace expectations, and helps staff perform their assignments effectively. Additional responsibilities include coordinating freight and sterilization shipments, analyzing warehouse data, supporting process improvement, and assisting the Warehouse Manager with staffing, budget, and operational matters.

Requirements

Associate degree and 8 years of experience in an automated warehousing or distribution environment, or equivalent education and work experience.
At least 3 years of supervisory experience, or a combination of internal Lead experience and accredited manager-development training.
Ability to manage time effectively.
Flexibility in managing conflicting and changing priorities.
Ability to meet tight time constraints.
Ability to provide service that supports internal and external customer satisfaction.
Excellent customer service skills.
Excellent analytical skills.
Advanced computer skills, including accurate data entry, report generation, and issue investigation in an automated ERP system and other operations systems.
Demonstrated analytical and problem-solving skills.

Nice To Haves

Experience in a regulated industry is strongly preferred.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook is preferred.

Responsibilities

Manage and create work instructions for warehouse staff handling outbound deliveries to distribution centers; analyze purchase-order volume by business unit to improve efficiency and cost, including stockability, trailer-space utilization, and inventory prioritization.
Ensure staff select products accurately according to customer order specifications.
Guide cost-effective picking, packing, and shipping of orders.
Verify shipment accuracy, including the contents of bills of lading.
Schedule freight carriers for pickups and deliveries.
Oversee sterilization shipping orders to third-party sterilization facilities, including calculating product quantities, coordinating with vendors and freight carriers, activating shipping orders, communicating with internal and external resources, and providing shipment details to Quality and Supply Chain.
Oversee and participate in receiving products, raw materials, chemicals, non-stock goods, and service purchases; review accuracy and comparable units of measure between incoming and outgoing operating systems.
Track, trend, and implement improvements using SAP dashboard data, including inventory turns, expired goods, and inbound and outbound statistics.
Assist the Manager in developing warehouse KPIs and metrics based on SAP and MHCS implementation and process changes.
Maintain inventory integrity through accurate picking and oversee investigation and resolution of inventory quantity issues, including cycle counts, inventory adjustments, material or product transfers, and warehouse requests.
Ensure the warehouse is clean and organized.
Schedule preventive maintenance and breakdown service for warehouse equipment.
Participate in Facility Project Improvement teams and support Lean, 5S, and Shingo initiatives; suggest performance improvements, conduct regular compliance audits, and work with the Operational Excellence leader to define and prioritize actions.
Follow TMC Quality System requirements, including product identification and traceability and segregation of non-conforming product.
Promote a work environment that supports compliance with the TMC Quality System and Terumo policies.
Oversee training of new hires in daily responsibilities and safety precautions.
Provide training on Powered Industrial Lift Equipment, including three-year refreshers and repeat training after accidents or near misses.
Assign staff duties to ensure work is completed according to the Warehouse Manager’s instructions.
Assist the Warehouse Manager with associate wage progressions, time recording, counseling reports, accident and incident investigations, and associate training and skill development.
Assist the Warehouse Manager with budget tracking and capital investment proposals.
File and track carrier claims.
Help achieve warehouse objectives by selecting top talent for key warehouse positions.
Communicate job expectations and expectations for compliance with company policies and procedures.
Submit change orders for procedure changes or additions and deletions of controlled documents as required.
Oversee operation of the Company truck, including associate training, current DOT physicals for operators, and vehicle checklists and mileage logs.
Serve as the Manager’s designate.
Perform other job duties as assigned.