Warehouse Supervisor

SpartanNash•Grand Rapids, MI

26d•Onsite

About The Position

The Warehouse Supervisor oversees day-to-day warehouse department activities in assigned areas, such as shipping, receiving, selection, loading, and storage. The role assigns and schedules work for distribution associates, coordinates with cross-functional departments, and ensures timely issue resolution, productivity, accuracy, customer service, safe working conditions, and efficient operations. The supervisor maintains warehouse KPI reporting, coordinates associate scheduling with warehouse leads, supports training, and leads pre-shift meetings. The role also manages staffing, training, performance, career development, and department goals, and may assist with labor agreement administration as needed. Additional responsibilities may be assigned. The position is based at 850 76th Street S.W. in Byron Center, Michigan. Work takes place in a warehouse environment with variable temperature and humidity depending on assignment and usually moderate-to-high noise. The schedule may include weekends, holidays, day and night hours, and overtime as assigned, with shifts of 8–10 hours. Travel requirements vary by assignment.

Requirements

High school graduate or equivalent (GED).
One year of supervisory or lead experience required.
Good written and verbal communication skills.
Good organization, prioritization, problem-solving, and decision-making skills.
Ability to multitask and follow through to meet deadlines.
Good leadership and training skills, with the ability to work with all levels of management and line associates.
Ability to work flexible hours based on business needs.
Proficiency in Microsoft Office, including Excel and Word.
Knowledge of Warehouse Management Systems.
Ability to frequently sit, walk, stand, handle, grasp, and twist objects, tools, or controls; use both feet for repetitive movements such as operating foot controls; and walk, talk, crouch, kneel, bend, stoop, twist, and reach with hands and arms.
Ability to lift up to 75 pounds with assistance as needed.
Ability to work weekends, holidays, days and night hours, and overtime as assigned, and to work assigned shifts of 8–10 hours.
Ability to work in the specified warehouse conditions; travel requirements vary by assignment.

Nice To Haves

Three years of warehouse distribution experience preferred.

Responsibilities

Supervise day-to-day activities in assigned warehouse areas, including shipping, receiving, selection, loading, and storage.
Coordinate with cross-functional departments and ensure prompt resolution of distribution center issues.
Schedule and assign work to warehouse associates to complete workloads efficiently while maintaining productivity, accuracy, customer service, and safety.
Plan and schedule activities to control labor and supply costs.
Maintain warehouse-related KPI reporting.
Ensure the health, safety, cleanliness, and security of the work environment.
Ensure compliance with distribution procedures and governmental regulations, including safety and sanitation requirements, and reinforce safety and security awareness.
Oversee workplace cleanliness, ensure proper equipment maintenance, and report equipment issues.
Report or address work-related issues and injuries and participate in investigations as required.
Coordinate day-to-day associate scheduling with warehouse leads based on resources and volume.
Ensure team leads train associates properly and assist with training on process and procedure changes.
Coordinate and lead pre-shift meetings and communicate with associates about distribution procedures, safety, and human resources programs.
Manage department staffing, training, performance management, associate career development, and department goals.
Assist with labor agreement administration as needed.
Perform additional responsibilities as assigned.