Warehouse Supervisor

Altro USA, Inc. dba, Compass Flooring•Wilmington, MA

53d•$28 - $30•Onsite

About The Position

Altro is seeking a personable and motivated Warehouse Supervisor to support the company’s warehouse team in our Wilmington, MA facility. The Warehouse Supervisor will play a crucial role in overseeing the receipt, storage, distribution, and quality control of flooring materials. This position requires strong leadership skills, in-depth knowledge of warehouse operations, and a keen eye for detail to ensure the efficient functioning of our warehouse and the warehouse team.

Requirements

High school diploma or equivalent
Proven experience in warehouse operations, preferably within the construction or building materials industry.
Strong knowledge of walling and flooring materials, construction terminology, and industry-specific warehouse practices.
Excellent leadership skills and the ability to motivate and guide a team effectively.
Proficiency in using warehouse management systems (WMS) and other relevant technology.
Solid understanding of inventory management, order processing, and quality control procedures.
Strong organizational skills, attention to detail, and problem-solving abilities.
Excellent communication skills, both written and verbal, for effective team and stakeholder interactions.
Physical ability to lift up to 100 lbs. and carry 50lbs.
Knowledge of safety regulations and best practices in a warehouse environment.

Nice To Haves

Bachelor's degree in Supply Chain Management, Business, or a related field is a plus.
Forklift certification and experience operating warehouse equipment preferred.

Responsibilities

Lead, mentor, and supervise a team of warehouse associates, providing guidance and support to ensure their performance and development.
Assign tasks and responsibilities, set priorities, and manage workloads to achieve operational goals.
Oversee inventory control activities, including receiving, inspecting, storing, and organizing goods within the warehouse.
Implement inventory management best practices to maintain accurate stock levels and minimize discrepancies.
Coordinate order processing, picking, packing, and shipping to ensure timely and accurate fulfillment of customer orders.
Monitor order progress, resolve issues, and ensure on-time delivery to meet customer expectations.
Establish and enforce quality control standards to ensure that products meet company specifications and customer requirements.
Conduct regular quality checks, inspections, and audits to identify and address any deviations.
Identify opportunities to streamline warehouse processes, improve efficiency, and reduce operational costs.
Develop and implement standard operating procedures (SOPs) to optimize workflow and ensure consistency.
Ensure the proper functioning and maintenance of warehouse equipment, such as forklifts, pallet jacks, and conveyors.
Collaborate with maintenance teams to address equipment issues and maintain a safe working environment.
Communicate with suppliers and vendors to coordinate deliveries, manage returns, and resolve any supply chain issues.
Address customer inquiries, concerns, and order-related issues in a professional and timely manner.
Promote and enforce a culture of safety, adhering to occupational health and safety regulations and company policies.
Conduct safety training, implement safety procedures, and ensure proper use of personal protective equipment (PPE).
Maintain accurate and up-to-date records of inventory, shipments, and other warehouse-related activities.
Generate reports on key performance metrics, inventory levels, and operational efficiency.
Provide ongoing training and development opportunities for warehouse associates to enhance their skills and knowledge.
Conduct performance evaluations, offer constructive feedback, and support career growth within the team.
Address operational challenges, resolve discrepancies, and handle unexpected issues that may arise within the warehouse.
Collaborate with other departments, such as procurement, sales, and customer service, to ensure smooth coordination of activities and information sharing.
Other duties as assigned.