Warehouse Supervisor

AIT Worldwide Logistics, Inc.•Laredo, TX

About The Position

The Warehouse Supervisor oversees company strategy and daily operations for domestic, international, value-added services, and cartage freight warehousing. The role works with warehouse operations staff and internal AIT teams to provide effective service to internal and external customers, identify opportunities for cost and service improvement, and ensure operations align with industry trends and best practices. The position supports daily warehouse activities, coordinates with local suppliers and equipment providers, benchmarks AIT operations against industry standards, and oversees domestic service activities related to cartage, freight movement, dispatch, and pickup and delivery quotes. The Warehouse Supervisor partners with Terminal or Station Managers on solutions and projects, monitors warehouse expenses and logistics metrics, and helps maintain a safe work environment.

Requirements

High school diploma and/or GED.
Familiarity with warehouse Pick, Pack and Ship operations and domestic, international, and cartage freight-forwarding warehouse services.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Proficiency in WMS – 3PL Central.
Clear written and verbal communication skills.
Ability to organize and write procedures in a logical, methodical manner.
Good time-management skills and excellent attention to detail.
Ability to maintain confidential information.
Ability to maintain satisfactory attendance and adhere to company policies, programs, and work rules.
Ability to perform work in a timely manner.
Highly motivated, self-directed, and results-driven.
Strong organizational skills and attention to detail.
Ability to take direction and consistently follow through on multistep project steps and procedures.
Proven ability to manage multiple priorities successfully in a fast-paced work environment.
Team-oriented approach, respectful collaboration, strong work ethic, ownership, accountability, and independence.
Growth mindset, openness to change, and customer-service focus.

Responsibilities

Support warehouse operations staff in the day-to-day activities of domestic, international, Pick Pack and Ship, and cartage freight warehouse operations and departments.
Meet with local warehouse suppliers and tools or equipment providers through email, phone, meetings, and site visits; use negotiation and communication skills to achieve desired results.
Develop an AIT operational baseline and benchmark domestic, international, and Pick Pack and Ship warehousing against industry standards to identify cost and service improvement opportunities.
Connect with industry peers through seminars, industry events, education settings, and corporate contacts.
Supervise daily domestic service and operations activities related to cartage, freight movement, dispatch, and pickup and delivery quotes.
Provide a warehousing system that delivers a high level of service to external and internal customers.
Identify opportunities in affected areas and partner with Terminal or Station Managers to implement solutions using project management protocols and constraint elimination.
Review and recommend changes to permanent and temporary staffing as needed to help the warehouse department meet company goals.
Work with internal AIT groups to develop, implement, and monitor warehousing logistics metrics and achieve warehouse expense goals.
Ensure a safe working environment through consistent use of safety programs and procedures.
Perform other duties and responsibilities as the business deems necessary.

Benefits

Potential bonus based on business and/or individual performance metrics, depending on position.
Medical insurance.
Prescription coverage.
Health Savings Account.
Flexible Spending Accounts.
Dental insurance.
Vision insurance.
Life insurance.
AD&D coverage.
Disability coverage.
Supplemental health coverage.
Employee Support.
Paid parental leave.
Pet insurance.
401(k).
Tuition reimbursement.
Up to 10 to 20 vacation days depending on tenure.
Two personal days.
One floating holiday.
Five sick days.
Five volunteer hours.
Six company holidays annually, plus Veterans Day for veterans.