Warehouse Supervisor

AIT Worldwide Logistics, Inc.•Palatine Township, IL

20d•$58,260 - $87,380

About The Position

The Warehouse Supervisor supervises company strategy and operations for domestic, international, value-added services (VAS), and cartage freight warehousing. The role works with domestic, international, and cartage operations staff and internal AIT teams to provide effective warehouse services and support customer satisfaction. It develops operational baselines and benchmarks, identifies opportunities to improve cost and service, and oversees daily warehouse, freight movement, dispatch, and pickup/delivery activities. The supervisor also supports staff, manages provider relationships, helps implement operational improvements, monitors warehouse metrics and expenses, and maintains a safe working environment.

Requirements

High school diploma and/or GED.
Familiarity with warehouse Pick, Pack and Ship operations and domestic, international, and cartage freight forwarding warehousing services.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Proficiency in WMS – 3PL Central.
Clear written and verbal communication skills.
Ability to organize and write procedures in a logical, methodical manner.
Good time management skills and excellent attention to detail.
Ability to maintain confidential information.
Maintain satisfactory attendance and adhere to company policies, programs, and work rules.
Ability to perform work in a timely manner.
Highly motivated, self-directed, and results-driven.
Strong organizational skills and attention to detail.
Ability to take direction and consistently follow through on multi-step project steps and procedures.
Proven ability to manage multiple priorities successfully in a fast-paced work environment.
Team player who works respectfully with others.
Strong work ethic and appreciation for ownership, independence, accountability, and autonomy.
Growth mindset, passion for the work, willingness to improve, and openness to change.
Customer-service focus and ability to build relationships with internal and external customers.

Responsibilities

Support warehouse operations staff in the day-to-day activities of domestic, international, Pick Pack and Ship, and cartage freight warehouse operations and department personnel.
Meet with local warehouse suppliers and providers of tools and equipment through email, phone, meetings, and site visits; use negotiation and communication skills to obtain desired results.
Develop AIT operational baselines and benchmark them against industry standards for domestic, international, and Pick Pack and Ship warehousing to identify cost and service improvement opportunities.
Connect with industry peers through seminars, industry events, educational settings, and corporate contacts.
Supervise daily domestic service and operations activities relating to cartage, freight movement, and dispatch pickup and delivery quotes.
Provide an effective warehousing system that delivers a high level of service to external and internal customers.
Identify opportunities in affected areas and partner with the Terminal or Station Manager to implement solutions using project management protocols and constraint elimination.
Review and recommend changes to permanent and temporary staffing as needed to help the warehouse department meet company goals.
Work with internal AIT groups to develop, implement, and monitor warehousing logistics metrics to achieve warehouse expense goals.
Ensure a safe working environment through consistent use of safety programs and procedures.
Perform other duties and responsibilities as the business deems necessary.

Benefits

Medical insurance
Prescription coverage
Health Savings Account
Flexible Spending Accounts
Dental insurance
Vision insurance
Life insurance
AD&D coverage
Disability coverage
Supplemental Health coverage
Employee Support
Paid Parental Leave
Pet Insurance
401(k)
Tuition Reimbursement
10 to 20 days of vacation depending on tenure
2 personal days
1 floating holiday
5 sick days
5 volunteer hours
6 company holidays, plus Veterans Day for veterans
Potential bonus based on business and/or individual performance metrics, depending on position