Supervisor Warehouse

AirReps•Mcclellan, CA

9d•$71,000 - $87,000

About The Position

The Warehouse Supervisor oversees inventory and product movement and transfer, supervises warehouse staff including drivers, and maintains inventory levels needed to meet branch customer delivery and service expectations. The role communicates and enforces goals and policies and ensures compliance with work procedures, safety practices, recordkeeping requirements, and security. It also performs warehouse duties such as packing, pulling and checking customer orders, replenishment, shipping, and material handling, potentially using an automated warehouse management system. The supervisor coordinates daily team activities, sets priorities, and is accountable for warehouse operations and subordinate work leaders. Decisions are guided by company policies, procedures, and the business plan, with oversight from the Branch Manager. The role typically spends no more than 20% of its time performing the work it supervises.

Requirements

Five years of experience in a warehouse or shipping environment.
Proven leadership, coaching, mentoring, employee development, and performance management skills.
Extensive knowledge of warehouse and inventory management.
Effective verbal and written communication and interpersonal skills.
Strong organizational and time-management skills, including the ability to delegate tasks effectively.
High attention to detail and accuracy.
Excellent problem-solving skills and sound judgment.
Working knowledge of MS Office, including Outlook and Excel, Mincron, and a scanner.
Proven customer service experience, a high level of customer satisfaction, and positive relationship-management skills.
Ability to handle difficult customers positively.
Ability to safely operate a forklift with valid forklift operator certification; ability to train and certify warehouse associates and drivers.
Ability to keep the warehouse organized, well stocked, and free of safety or security hazards.
Ability to perform duties safely and follow safety protocols and regulations.
Must be able to perform essential responsibilities with or without reasonable accommodations.
Must be legally authorized to work in the United States without requiring employer-sponsored work authorization now or in the future.

Nice To Haves

Bachelor’s degree in Business or a related field preferred.

Responsibilities

Manage day-to-day warehouse operations, staffing, and personnel assignments to ensure work is completed safely and on time; review and approve hours worked and PTO using Kronos.
Build and maintain warehouse morale, lead by example, promote teamwork, and develop employees through training and guidance.
Stay current with part numbers and line codes, conduct cycle counts, and minimize dead stock.
Audit and report inventory and recommend items for ordering and restocking.
Process and document transactions and reports accurately and promptly, including cycle counts, inventory, driver records, safety incidents, and damaged products.
Ensure safe use of warehouse equipment and completion of pre- and post-shift forklift and truck inspections; address reported concerns and maintain, repair, or replace malfunctioning equipment and trucks.
Establish warehouse practices and protocols to support efficient operations.
Communicate with other departments to ensure products are shipped safely and on time.
Maintain knowledge of company policies, procedures, and employee handbook policies; consult Management and Human Resources for clarification.
Identify and implement continuous improvement processes.
Stay current on federal and state safety regulations.
Assist with warehouse material handling, including lifting; operate hand and power equipment as needed to store products and load or unload trucks.
Perform other duties as assigned.